• Report: #946429

Complaint Review: JustAnswer

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  • Submitted: Tue, September 25, 2012
  • Updated: Thu, September 27, 2012

  • Reported By: jonapp — La Mirada California United States of America
JustAnswer
Internet United States of America

JustAnswer beware of unauthorized monthly billing Internet

*UPDATE Employee: JA reply

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I signed up for introductory membership for $48 good for 1 year.  Months later, I noticed recurring monthly charges for $48 in my credit card.  I complained & they refunded my payments & cancelled my membership.  Monitor your credit card statements.

This report was posted on Ripoff Report on 09/25/2012 12:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/JustAnswer/internet/JustAnswer-beware-of-unauthorized-monthly-billing-Internet-946429. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

JA reply

AUTHOR: Adam-JAhelp - (United States of America)

Hello,

My name is Adam and I am the Customer Support Coordinator  for JA.  I am terribly sorry for any inconvenience this may have caused.  Please contact me at CS@justanswer.com so that we can get this resolved for you.

Regards,

Adam
Customer Support Coordinator, JA
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