• Report: #565969

Complaint Review: JustAnswer.Com

  • Submitted: Sun, February 07, 2010
  • Updated: Sun, February 07, 2010

  • Reported By: Suzie — Fayetteville North Carolina United States of America
Internet United States of America

JustAnswer.Com Charge you multiple times for one answer. Internet

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Was told in order to get advice from a vet I had to place a "good faith" deposit. I did this and received the information from the vet and when I accepted his response they charged me an additional $15. I now have 3 charges on my credit card and I have sent 2 refund requests and still have no response. I also sent 2 requests to customer service to have the multiple charges fixed and they are suppose to respond within 4-6 hours and I have not heard anything for 4 days. There is no other way to contact this company other then through their email links. I only agreed to pay $15 for the answer put have been charged $45.

This report was posted on Ripoff Report on 02/07/2010 02:44 PM and is a permanent record located here: http://www.ripoffreport.com/r/JustAnswerCom/internet/JustAnswerCom-Charge-you-multiple-times-for-one-answer-Internet-565969. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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