• Report: #1042080

Complaint Review: JustAnswer.com aka Pearl.com

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  • Submitted: Wed, April 10, 2013
  • Updated: Sun, April 14, 2013

  • Reported By: Heaterman in sacramento — Sacramento California
JustAnswer.com aka Pearl.com
Internet, California United States of America

JustAnswer.com aka Pearl.com answernest,answerbag,Eanswers Scam Fake Bogus Factual errors fake experts fraud credit card skimming scams Internet, California

*REBUTTAL Owner of company: Wow

*UPDATE EX-employee responds: 548 complaints closed with BBB in last 3 years losed ComplaintsAdvertising / Sales Issues59Billing / Collection Issues226Delivery Issues13Guarantee

*Author of original report: Why disregard the factual errors noted?

*UPDATE Employee: pictures

*UPDATE EX-employee responds: JustAnswer.com Pearl.com experts are bogus and rude as can be!

*UPDATE Employee: Terminated Expert

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Answered by:
Billy AKA billy1961

I know this question has been posed here a couple of times, but I'm still a bit unclear. I am replacing my Honeywell S86H Pilot Module with a Honeywell S8610U3009. This is going on my Burnham Gas Boiler. On the new module (S8610U) there is a terminal connection marked TH-W which is not present on my old module (S86H). I was told to take the 24V cable and split it so that it goes into both the 24V terminal, and the TH-W terminal on the new module.

 

THE 24V GEOUND IS 24 V COMMON AND YOU DO NOT WANT THE WHITE WIRE GOING THERE AS IT WILL BE A DIRECT SHORT, THE WHITE WIRE IS ELECTRICALLY HOT IT IS FROM THE THERMOSTAT, IT IS NEVER TO BE OUT TO A GROUND, 24 V COMMON IS FINE TO GROUND AS IT IS GROUNDED AT THE TRANSFORMER VERY OFTEN.

 
BILLY
Is this the correct procedure? Also, does it make a difference which cable (red or white) goes in to the 24V(GND) terminal and 24V terminal?
YES, THE 24 VOLT COMMON GOES TO 24V GND

 LOOK AT BILLY ASK IDIOTIC QUESTION, HE IS A MAGAZINE MECHANIC UNABLE TO ANSWER WITHOUT HIS ARCHIVED ACCEPTED ANSWERS WITHOUT KNOWLEDGE OF THEORY AS EVIDENCED SO OFTEN NO WAY HE COULD TROUBLESHOOT EFFECTIVELY


WHILE THE OPPOSITE SIDE OF POWER 24V HOT  FROM THE 24V COMMON IS SENT TO THE THW TERMINAL

Any help on this matter will be greatly appreciated!

~James

Optional Information:
Type of HVAC: Heater &
Furnace
Brand: Honeywell
Model Number: S8610U

Category: HVAC
Value: $30
Status: CLOSED
Expert:

Billy replied 2 days and 4 hours ago.

Hello,
The red and white you mention..is that the "y" splice to feed 24v and TH-W?
Billy

PATHETIC!

Customer replied 2 days and 3 hours ago.

Well the red and white are two wires that used to go to the 24V(1) and 24V(2) terminals on my old S86H. I assume that they need to go to the 24V(grnd) and 24V terminals with one of them "y" spliced to go to the TH-W terminal as well. I am just not sure which one to splice.

Accepted Answer
Expert:
Billy replied 2 days and 1 hours ago.

White is common and red will be 24v which is the one to splice. If you have a meter you can test but as long as everyone followed the color code, red is the wire to splice.


WOW  ALLEGED EXPERT BILLY EVIDENCES ANOTHER IMBECILE POSTING OF INCOMPETENCE!
HE CLEARLY NEVER WAS A TECHNICIAN! HE THINKS COMMON CANNOT BE GROUNDED, HE CANT WIRE A FAN MOTOR OR COMPRESSOR WITHOUT QUOTING VER BATIM CUT N PASTING, HE HAS NO IDEA THE COMMON AND RUN TERMINALS ARE WHERE THE LEGS OF POWER GO!  HE RUNS LINE 1 TO RUN AND RUNS LINE 2 TO THE CAPACITOR! LOL  IGNORING COMMON
HE HAS BURNT OUT SEVERAL CUSTOMERS BOARDS AND MOTORS OVER THE LAST 4 MONTHS, THE FUNNY THING IS HE GETS RATED BY CUSTOMERS WHO ARE CLUELESS AS TO WHAT THEY GOT WAS ACCURATE, WHICH IT USUALLY IS SINCE HE USES ARCHIVED ANSWERS, HOWEVER WHENEVER THE NEED TO DEMONSTRATE EXPERIENCE AND EXPERTISE WITH WIRING HE MUST RESEARCH AND QUOTE THE DIAGRAM  HE HAS NO GRASOP OF THEORY WHATSOEVER, ANYONE WHO DOES NOT KNOW COMMON IS GROUNDED IS A MAGAZINE MECHANIC!

 
 

 

THIS IS WRONG, IF YOU SPLICE THE 24V HOT LEG IT WILL BE HOT CONTINUOUSLY,  WHITE IS ELECTRICALLY RED 24 V HOT LEG,  THE WAY BILLY SAYS WILL BE A DIRECT SHORT

Expert Type
HVAC Technician
Category:    
HVAC 3/5/2013
Customer replied 2 days and 1 hours ago.
ok I will make the connections and test it this afternoon,
Accepted Answer
Expert:
Billy replied 2 days and 1 hours ago.


================================================================

http://www.justanswer.com/hvac/7olpj-condenser-outside-running-hear-coolant.html

another billy idiot post
promoting A LINK NOW TOO


http://www.justanswer.com/hvac/7ols4-xenon-furnace-just-started-making-loud-buzzing-sound.html


BILLY MADE NO MENTION OF CLEANING TUBING PORTS ETC! JUST THE MOTOER WHEN IT WILL BE OBVIOUS IF THE MOTORS BAD!
PRESSURE SWITCHES DO FAIL!


http://www.justanswer.com/hvac/7ojcl-hello-i-ruud-silhouette-gas-furnace.html


BILLY TELLS CUSTOMER TO FEEL INDUCER MOTOR TO SE IF RUNNING OR TAKE AMP DRAW! THE MOTORS EXPOSED AND VISIBLE AND EASILY DETERMINED WITH EYES CLOSED WHETHER ITS RUNNNING OR NOT!


http://www.justanswer.com/hvac/7ojcl-hello-i-ruud-silhouette-gas-furnace.html


HERE BILLY NEVER TELLS CUSTOMER ABOUT CLOGGED PORT !



http://www.justanswer.com/hvac/7oiql-older-model-york-slit-system-heat-pump.html

HERE BILLY SAYS W AND E AUX ARE WHY THE COMPRESSOR WONT RUN LOL  


http://www.justanswer.com/hvac/7oboc-trane-ton-unit-ac-gas-will-not-run-took.html

BILLY INCOMPETENT

 


http://tinypic.com/r/2vbobq1/6
http://tinypic.com/r/24g6laa/6


Im sorry, but its kind of new to me answering questions I love to make the repairs by hand but im trying to get better online where I cant see the unit so don't feel bad at least you are willing to try.
I really beleive the transformer is bad if you happened to short the common wire for tstat,or the control board is bad.
Picture
rpen7111[OPTED OUT] (Offline)

Please allow me the time to do my best to help with your question before rating me.thank you.

rpen7111[OPTED OUT] (Offline)
---------------------------------------------
EXPERT RPEN7111 SAYS,.....
I really believe the transformer is bad if you happened to short the common wire for tstat

------------------------------------------------

3 JustAnswer.com, Pearl.com experts saying you short a transformer by grounding the common leg.
The transformers 24v common leg is grounded at the transformer! not on just this but on every unit! this is ridiculous they do not realize this and say this evidencing the expertise is poor on JustAnswer.com aka Pearl.com for HVAC!
THE 24V  COMMON IS GROUNDED AS IT IS ON EVERY UNIT!


Jerry :
I am not extremely versed in the zoned systems, but this wiring looks like it is a stand alone system.


billy

I am leaning towards the new EIM you got was faulty if you have everything wired as instructions show,that buzz just should not be there.The VA is volt amps that a transformer is rated at  inside the furnace where the 40 va is .but it seems unlikely that the EIM is causing the need for a larger capacity transformer.
I do believe you need a new EIM but it is possible the old transformer is weak.
if you have an amprobe you can twist your w wire going to furnace around a screw driver ten loops pull the screw driver out and hang the amprobe around the wire turn the unit on when the call for heat begins read the amps it draws if anything close to .40 replace the transformer.Its the unit of electrical load being used you know if the full load was being used that the transformer produces,it would blow the fuse in the furnace control board or overheat the transformer.



THIS IS SO PATHETIC  A TRANSFORMER IS RATED BY VA's THIS MUCH RPEN GOT RIGHT, HOWEVER A 40 VA RATED TRANSFORMER WILL HANDLE

40VA/ 24 VOLTS = 1.66 AMPS!!!  NOT .40
FOR CONTINUOUS SUBTRACT 20% SO 1.3 aMPS IS THE ACTUAL MAX RATED LOAD A 40 VA TRANSFORMER WILL HANDLE CONTINUOUSLY

THIS IS RIDICULOUS!
A 10 WRAP LOOP IS  NOT REEQUIRED IF YOU USE PROPER SETTINGS
OR A DIGITAL AMP METER!


HERES ANHOTHER INCOMPETENT POST

http://www.justanswer.com/hvac/7ncf7-rg-let-try-again.html


Answer
Expert:  Billy replied

This unit has no E terminal for what we classify a emergency heat. But it does use the electric heat. In the TH6220 this requires putting a jumper between E and Aux terminals.
I have to go offline for the evening. But if you have further questions I will gladly pick them up in the morning.
Billy

MORE BILLY BULLSHIT   SHOW ME WHERE AUX GOES TO E ON THIS STAT!
BILLY SIMPLY FABRICATES FACTS AS DOES TIM!

    FocusPRO TH6000 Installation Manual.PDF

http://www.justanswer.com/hvac/7npf1-ge-az61ho9dabw1-heat-pump-i-m-trying-interphase.html



THIS FURTHER EVIDENCES THE LACK OF TRUE EXPERTISE IN HVAC.
SAD AND PATHETIC ,NOTICE BILLY HAS NO PROBLEMS WITH THIS GIBBERISH THIS DESTROYS ALL CREDIBILITY!
AND IT JUST CONTINUES!

Thanks,
Jim Livingston
XXXXX@XXXXXX.XXX
913 708 4142

<a href="http://tinypic.com?ref=24g6laa" target="_blank"><img src="http://i46.tinypic.com/24g6laa.jpg" border="0" alt="Image and video hosting by TinyPic"></a>

<a href="http://tinypic.com?ref=2vbobq1" target="_blank"><img src="http://i48.tinypic.com/2vbobq1.png" border="0" alt="Image and video hosting by TinyPic"></a>


This report was posted on Ripoff Report on 04/10/2013 03:50 AM and is a permanent record located here: http://www.ripoffreport.com/r/JustAnswercom-aka-Pearlcom/Internet-California-/JustAnswercom-aka-Pearlcom-answernestanswerbagEanswers-Scam-Fake-Bogus-Factual-errors-1042080. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
1Author 4Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Wow

AUTHOR: Barry G - ()

What you might want to do there mr Livingston is spend some time with your family. Chasing Billy around is no life.

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#2 UPDATE EX-employee responds

548 complaints closed with BBB in last 3 years losed ComplaintsAdvertising / Sales Issues59Billing / Collection Issues226Delivery Issues13Guarantee

AUTHOR: UsedandAbusedHumanExpert - ()

Over 900 filed !  and since 2008 the identical issues are mentioned, double billing and selling subscriptions to everyone and still blaming the customer as iof its their mistake, well after 5 years  and thousands of online complaints and 900+ BBB filings all with the same 3 issues, clearly the site is a carefully crafted skimming operation  which walks the line of legality while ripping off untold monies all for doing nothing month after month after month!  Many are not seeing a $60 hit and it adds up over a year or 2!  Many notice 18 months later  or longer, even more I am sure never notice it and are being bled  monthly!

Why should JustAnswer  change a thing?  it would wipe out  the profits in 1/2 just if the double billing ended!

Now if they stopped "accidentally" selling everyone a subscription too, that would really stop the monthly inflow of cash  for doing zero!

And they have no experts to share that cash with!  and they keep every cent! Sure like every legal  racket, they will refund once you hit the BBB, but look at the fact they ONLY refund this way  and thats still good fore a AAA rating!  Its a joke  as is JA  or Pearl.com as they would now like to be known as, due to the shady reputation they have under JA!

Answernest, Answerbag,  E Answers, many more, satellites, spin offs  where JA re sells archived answers  for $3 to people  and never pay the experts, in fact JA is so cheap  they call TIPS A BONUS AND TAKE SOME OF THAT TOO!

THEY provide no 1099's ever  this shows no experts  could last there or be considered captive employeees  thus require tax  forms etc!

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#3 Author of original report

Why disregard the factual errors noted?

AUTHOR: Heaterman in sacramento - ()

I find it strange the numerous verifiable factual errors made by the top experts in HVAC pointed out by the terminated expert are ignored, as are the numerous examples of his answers being chosen infuriating the older established troll expert billy  alleged mentor in HVAC that thinks grounding common 24v will blow the low voltage fuse!  Common is grounded normally!  this is so basic and evidences the truth  as does the fact they admit they are not well versed in low voltage controls!  this means everything in HVAC troubleshooting!  and precludes being an expert!
The quality of the answers evidenced and proven are completely ignored to take cheap shots to protect their bots  or Andy !

It's funny how the "experts" using real pics are usually 100 answers or less, many experts listed in HVAC are years old with 30 answers and never came back! The highest rated  experts are using the fake pics and billy is the most abusive yet immune abuser I have seen. I suspect it is an employee as it is able to respond adequately until the need for theory comes into play then the lack of experience becomes evident to those who are knowledgeable which customers are not thus the ratings are flawed. Simply do a Google search for "JustAnswer is a scam" and you will find thousands of examples of people who have been victimized by this sort of scam and posted about it online,all telling similar stories.

To determine if JustAnswer.com Pearl.com is a scam,conduct a "reverse image search" (tineye)on the pictures JustAnswer.com aka Pearl.com sends you as representing whom you are corresponding. you. TinEye.com has developed a new technology that allows you to Input an image and see where, if anywhere else, that image appears on the internet. If you input the individual experts pictures and they show up elsewhere on the internet in a different context,that proves that the pictures don't belong to the person you are corresponding with at all.

Here is a link to the TinEye.com reverse image search engine: http://www.tineye.com

Since this fraud occurs through use of the internet,you report it to the Internet Crime Complaint Center (a division of the FBI that specifically handles internet fraud) at the following address: http://www.ic3.gov/default.aspx

You can also submit a claim with the Federal Trade Commission's bureau of consumer protection here: https://www.ftccomplaintassistant.gov/

Simply do a Google search for "JustAnswer is a scam" and you will find thousands of examples of people who have been victimized by this sort of scam and posted about it online,all telling similar stories.

JustAnswer.com aka Pearl.com  HVAC expert Phil  and Billy using fake pictures!  Phil is a German denture ad actor ! and Billy is  a  pic used in a French Plumbers ad!

 
http://www.wellnesspunkt.info/
 
http://www.medel.com/vibrant-soundbridge-middle-ear-implant/
 
http://doctorfraudatjustanswered.wordpress.com/2012/09/04/fake-doctor-at-just-answer/

FAKE DOCTORS TOO SEE ABOVE!
 
http://tinypic.com/r/344bf2r/6

phil

http://colombes-plombier.fr/

BILLYS FAKE PICTURE FROM A FRENCH PLUMBERS AD!

Peer review was a good idea, but some experts were colluding with others to eliminate the competition that way.... on very thin pretexts. alumalite /phil

Billy1961 began a methodical brazen campaign to eliminate the competition, Quoted from words of phil/alumilite in JA forum

Explanation That was way brighter than most of us here, including me. why did you opt out?
Phil/alumilite,

PHIL/ALUMILITE, SAID I WAS ONE OF THE BEST AND BILLY WAS ABUSING PEER REVIEWS
 
This question below began billys campaign against me.

http://www.justanswer.com/hvac/7ep3s-fan-lennox-electric-furnace-model-es4-20-1- works.html

Here below months and 70 peer reviews later, Billy interjects yet factually incorrect, proven wrong, then rudely harasses EXPERT in public! before the customer and negative peer reviewed on this as well.

http://www.justanswer.com/hvac/7kzxb-first-problem-error-code-01-restart-when.html
 
 
http://www.scbar.org/MemberResources/EthicsAdvisoryOpinions/OpinionView/ArticleId/1211/Ethics-Advisory-Opinion-12-03.aspx

http://www.justanswer.com/hvac/7ahih-billy-we-ve-resolved-grounding-issue-caused-furnace.html
 
Here is me fixing issue Billy had not for a year!  made Billy furious with each one and there are many!

XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX


Simply do a Google search for "JustAnswer is a scam" and you will find thousands of examples of people who have been victimized by this sort of scam and posted about it online,all telling similar stories.

To determine if JustAnswer.com Pearl.com is a scam,conduct a "reverse image search" (tineye)on the pictures JustAnswer.com aka Pearl.com sends you as representing whom you are corresponding.

you. TinEye.com has developed a new technology that allows you to Input an image and see where, if anywhere else, that image appears on the internet. If you input the individual experts pictures and they show up elsewhere on the internet in a different context,that proves that the pictures don't belong to the person you are corresponding with at all.

Here is a link to the TinEye.com reverse image search engine: http://www.tineye.com

Since this fraud occurs through use of the internet,you report it to the Internet Crime Complaint Center (a division of the FBI that specifically handles internet fraud) at the following address: http://www.ic3.gov/default.aspx

You can also submit a claim with the Federal Trade Commission's bureau of consumer protection

here: https://www.ftccomplaintassistant.gov/

Simply do a Google search for "JustAnswer is a scam" and you will find thousands of examples of people who have been victimized by this sort of scam and posted about it online,all telling similar stories.

JustAnswer.com aka Pearl.com HVAC expert Phil and Billy using fake pictures! Phil is a German denture ad actor ! and Billy is a pic used in a French Plumbers ad!
  
http://www.wellnesspunkt.info/
 
http://www.medel.com/vibrant-soundbridge-middle-ear-implant/
 
http://doctorfraudatjustanswered.wordpress.com/2012/09/04/fake-doctor-at-just-answer/

FAKE DOCTORS TOO SEE ABOVE!

  http://tinypic.com/r/344bf2r/6

phil

http://colombes-plombier.fr/

BILLYS FAKE PICTURE FROM A FRENCH PLUMBERS AD!

Peer review was a good idea, but some experts were colluding with others to eliminate the competition that way.... on very thin pretexts. alumalite /phil

Billy1961 began a methodical brazen campaign to eliminate the competition, Quoted from words of phil/alumilite in JA forum

Explanation That was way brighter than most of us here, including me. why did you opt out?
Phil/alumilite,

PHIL/ALUMILITE, SAID I WAS ONE OF THE BEST AND BILLY WAS ABUSING PEER REVIEWS
 
This question below began billys campaign against me.

http://www.justanswer.com/hvac/7ep3s-fan-lennox-electric-furnace-model-es4-20-1- works.html

Here below months and 70 peer reviews later, Billy interjects yet factually incorrect, proven wrong, then rudely harasses EXPERT in public! before the customer and negative peer reviewed on this as well.

http://www.justanswer.com/hvac/7kzxb-first-problem-error-code-01-restart-when.html
 
  http://www.scbar.org/MemberResources/EthicsAdvisoryOpinions/OpinionView/ArticleId/1211/Ethics-

Advisory-Opinion-12-03.aspx

http://www.justanswer.com/hvac/7ahih-billy-we-ve-resolved-grounding-issue-caused-furnace.html
 
Here is me fixing issue Billy had not for a year! made Billy furious with each one and there are many!

Greg Kelsey's Questions and Answers Category

Question Customer Value Status Most Recent Hi Billy, I hope you're having a good Christmas week! Today Greg Kelsey $15 Positive Rating Received 12/29/2012 12:41 PM by another Expert Hi Billy, I hope you and your family had a wonderful Christmas! Greg Kelsey $15 Positive Rating Received 12/27/2012 10:01 AM by another Expert Locked by Customer Service Greg Kelsey $15 Closed by Moderator 12/19/2012 6:41 PM by another Expert Hi Billy, yesterday afternoon I inspected a home that had an Greg Kelsey $15 Timed Out 12/19/2012 3:58 AM by another Expert Hi Billy, I inspected a large multi-family and retail store Greg Kelsey $15 Positive Rating Received 12/18/2012 6:18 PM by another Expert Hi Billy, I hope this finds you well. Today I inspected a one-year-old Greg Kelsey $15 Positive Rating Received 12/17/2012 4:16 PM by another Expert Good morning Billy, Yesterday I inspected a home that had a Greg Kelsey $15 Positive Rating Received 12/16/2012 8:41 AM by another Expert Good morning Billy, yesterday I inspected a direct vented concentric Greg Kelsey $15 Positive Rating Received 12/15/2012 4:40 AM by another Expert ra - 614 Greg Kelsey $15 Closed by Moderator 12/14/2012 4:08 PM by another Expert Hi Billy, Inner City Products gas warm air furnace S/N L940118287; Greg Kelsey $15 Positive Rating Received 12/13/2012 3:18 PM by another Expert Hi Billy, today I inspected an electric water heater manufactured Greg Kelsey $15 Positive Rating Received 12/12/2012 3:33 PM by another Expert Hi Billy, today I inspected a home that has a natural gas direct Greg Kelsey $15 Positive Rating Received 12/8/2012 4:40 PM by another Expert Hi Billy, today I inspected and Energy Kinetics System 2000 Greg Kelsey $15 Positive Rating Received 12/7/2012 5:04 PM by another Expert Hi Billy, I meant to ask the ages of Fijitsu A/C systems S/N Greg K

BELOW NOTICE CUSTOMER SHAYS THANKING V12 TECH, THIS ANGERED BILLY WHO POSTED THIS TOYOTOMI UNIT A VERY RAE UNHEARD OF UNIT THAT THE HOME INSPECTOR HAD RECENTLY ASKED BILLY ABOUT, NO EXPERTS ANSWEREED THIS $30 QUESTION FROM ITS 505 pm POSTING, DESPITE THE FACT 9 EXPERTS WERE ONLINE THEN TOO, THIS WAS BROUGHT TO MY ATTENTION BY A NICE EXPERT WHO WARNED ME BILLY WAS SETTING ME UP WITH FAKE AND OBTUSE/ABUSIVE CUSTOMERS WHO WOULD RATE ME BADLY, I WAITED AND AT 540 pm A NEW TOYOTOMI QUESTION WAS ASKED ALSO WITH FUEL FAULT, EXCEPT THIS ONE WAS ONLY VALUED AT $9.50, I WAS REALLY AMAZED AT THE MOVE, I NEXT SAW BILLY ASNSWERING IT IN 6 MINUTES AND IGNORING THE $30 QUESTION POSTED 1ST.

AT 630 PM I WAS ASKED BY A MOD TO HELP THE CUSTOMER, I SAID I FELT THIS WAS A SET YP AND EXPLAINED WGY, THAT OUT OF 9 EXPERTS NOBODY TOUCHED IT INCLUDING THE ONE WHO IS KNOWN TO DO THIS TACTIC, BILLY1961, WHO HAD ANSWERED THE LATTER TOYOTOMI QUESTION VALUED AT $9.,50 WHILE SUSPICIOUSLY IGNORING THE $30 ONE AS WELL AS NO BODY ELSE WHICH WAS TOO WEIRD!


RosalynShays:
V12Tech, Thank you for your answer and follow-up. Please point out or send me a link containing your bonus and rating information. Both Billy and you responded to parts of my question and I only have a link for Billy.
Sent to HVAC Experts on 1/27/2013 at 4:28


1/27/13 5:03 AM
Oh please don't worry, I don't want you to be billed 2 times. I really enjoy this process and being part of the team is my deal.
1/27/13 5:06 AM
I really appreciate the compliment, but Billy is the expert in the question and I responded as he was not online,
Thank you though and just keep using us!

THIS PISSED BILLY OFF SO HE DID THIS.


Toyotomi OM22 unit shutting down with error code EE 6.
JACUSTOMER-fweorbzg
Sent to HVAC Experts 1/27/2013 at 5:05 PM Value: $30.40


SURE ENOUGH I GET THE MOST HYPER ,RUDE ,OBTUSE DERELICT CUSTOMER WHO RATES BADLY AND COMES TO SAVE THE DAY BILLY WHO REPEATS WHAT I HAD AND WAS ACCEPTED THANKED ETC LOL!! AND AFTER JA DENIED SEEING THIS AND THE FACT BILLY 1961 IS IN THE URL OF A NEW SITE I SAID TIME TO GO!
---------------------------------------------------------------------------------------------------------------
BELOW Are the 2 TOYOTOMI question's URL's

# 1, posted @ 505pm Value $30
Toyotomi OM22 unit shutting error code EE 6. Sent to HVAC Experts 1/27/2013 at 5:05 PM

Toytomi OM22?
JACUSTOMER-fweorbzg- (Offline) -- 0 Positive Ratings / 1 Question
------------------------------------------------------------------------------------------------------------------------------
# 2, posted @ 540pm Value $9.50
-Sent to HVAC Experts 1/27/2013 at 5:40 PM

http://www.justanswer.com/hvac/7is9v-toyotomi-oil-miser-22-vented-heater-fuel-added-tank.html

Sent to HVAC Experts 1/27/2013 at 5:40 PM Brand: Toyotomi Oil Muser sassyrector (Offline) -- 1 Positive Rating / 1

---------------------------------------------------------------------------------------------------------------------

LOOK AT THIS OBVIOUS SET UP, I HAVE A COPY OF A POST BILLY HAD WHERE A TOYOTOMI WAS THE SUBJECT AND BILLY REMARKED TO GREG, BOY YOU REALLY FIND THE WEIRD ONES! AND PREDICTABLY HE THEN USED THIS BIZZARE UNITS BIZZARE DESIGN TO CONVEY INCOMPETENCE, HOWEVER NOTE THE ANSWER WAS GIVEN MANY TIMES AND CUSTOMER INSISTED ON CLEANING WHAT IS SELF CLEANING. OBTUSE BY DESIGN, I FINALLY FED UP WITH THE CHARADE SAID, HOW ABOUT THIS? AND REPOSTED BILLYS ANSWER ACCEPTED IN HIS TOYOTOMI QUSTION FOR $950, BOY DID HE GO CRAZY, I HAD TO SHOW THE TROLL I KNEW AND HE WENT LIVID!
SEE # 1 for obtuse shill billy1961
SEE BELOW FOR BILLY SAYING TOYOTOMI AN 'INTERESTING' UNIT! LOL.

00900. Any idea of ages? Thanks, Greg
Submitted by:Greg Kelsey 223 days and 12 hours ago.
Category: HVAC
Status: CLOSED
Accepted Answer
The SlantFfin boiler is the 9th week of 2000
The Toyostove is also 2000
The Toyotomi is a 1991

Billy
You find all the interesting stuff.....

HERE BILLY1961 TELLS GREG A TOYOTOMI IS "INTERESTING" STUFF...LOL! THE GUY IS A REA MENTAL MIDGET LET ME TELL YOU, SCRATCH THE VENEER AND THE STUPIDITY RISES! SEE BELOW FOR ANSWERNEST URL!!!

,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,,

protect your identity and earnings, and Change your email and passwords for both our sites and PayPal, as well as any other online accounts for which you may have used similar credentials.

JUST ANSWER,WHY NOT WARN THE CUSTOMERS?WHY ARE YOU SCARED OF  CUSTOMERS INSPECTING THEIR STATEMNTS?
DISCOVERING YOUR MALFEASENCES?  YOU SHOULD BE KNOCKING ON DOORS LETTING PEOPLE KNOW! MY INFO WAS POSTED BY BILLY,AKA BILLY1961,YOU MAKE ME SICK, THIS IS DISGUSTING YOU ENABLE THIEVERY TO HIDE YOUR THIEVERY! UNBELIEVABLE!! YOUR QUALITY EXPERT FROM HARVARD SHOULD BE DISBARRED AND PUBLICLY CANED! WHAT INCOMPETENCE,HOW SHAMEFUL TO SMUDGE HARVARDS GOOD NAME WITH THE SLIPPERY CREDIT CARD MINEFIELD OF JUST ANSWER AND ITS 53 SPIN OFF RIP OFF SATTELITES AS PEARL.COM! ANSWERNEST.COM E ANSWER, PEARL MAYBE YOU SHOULD STOP RIPPING OFF EXPERTS AND CUSTOMERS.

WHO ELSE CALLS A TIP A BONUS?,  YOU  CALL A TIP A BONUS SO YOU SCUMBAGS CAN DIP YOUR FECAL STAINED HANDS INTO THE POT OF DIRTY CASH! THE YOU KNOW WHAT IS ABOUT TO HIT THE FAN BOYS!

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Pearl.com JustAnswer Keeping our playing field fair

February 19, 2013

Dear professionals,
We write you today in response to reports of professionals using "scripts" to automatically lock questions.
We want to make clear how using scripts can get you removed from the site, as well as compromise your personal information. We regret that such actions were confirmed on our site, and we look forward to creating and maintaining a fair environment with your help.
Recent actions

The JustAnswer and Pearl.com team has been committed to tracking the problem and eliminating it. We have researched the problem and developed the technology to identify professionals using a script or program to automatically lock questions.

You should understand, as noted below and as explicitly stated in the Expert Agreement, using any program to unfairly manipulate our site is forbidden and may result in removal from all categories without redress.

By agreeing to this Expert Agreement and completing the online registration process, you are agreeing that:
(g) You will not use any automated programs to automatically lock questions that are posted on the website.
We have taken swift action and removed 26 professionals who had been practicing scripting.

We will continue to run testing at differing intervals and with different methodologies to catch professionals using an automated program or script.
 
JUSTANSWER WONT INFORM THE CUSTOMERS THEIR DATA HAS BEEN COMPROMISED! OUT OF FEAR OF CUSTOMERS REVIWING STATEMENTS!

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#4 UPDATE Employee

pictures

AUTHOR: Kenzz - ()

The pictures of some Justanswer experts are available avatars to protect privacy.

This is a perfect case actually.  A peer is terminated and decides to go on a mentally challenged run of vengeance.  It is perfectly clear why avatars are used when dealing with the public.

In this case the terminated individual has began a profane, prevaricating, obscene rant with countless hours invested in trying to get even. 

Do I use an avatar?  You bet!..When you deal with a person like the one filing these reports.... it is perfectly understandable and prudent to use an profile.

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#5 UPDATE EX-employee responds

JustAnswer.com Pearl.com experts are bogus and rude as can be!

AUTHOR: hugorossitter - ()

JustAnswer.com aka Pearl.com  HVAC expert
Phil  and Billy using fake pictures!  Phil is a German denture ad actor ! and Billy is  a  pic used in a French Plumbers ad!



http://www.wellnesspunkt.info/

http://www.medel.com/vibrant-soundbridge-middle-ear-implant/


http://tinypic.com/r/344bf2r/6
phil



http://colombes-plombier.fr/
BILLYS FAKE PICTURE FROM A FRENCH PLUMBERS AD!




Expert: Billy replied 16 days and 10 hours ago.
This unit normally takes the RAK series stat.
But the wiring is the same for a standard stat except the reverse valve is powered by B.
Do you have 5 or 6 wire conductor run?
Billy
POOR BILLY, WHAT HE MEANS IS REVERSING VALVE ENERGIZED IN HEAT MODE, RATHER THAN THE COOL MODE AS ARE ALL UNITS BUT RHEEM/RUUD.
THE GE BILLY IS TRYING TO GIVE ADVICE ON IS NOT ENERGIZED IN HEAT MODE! THIS IS CONTRARY TO THE INDUSTRY STANDARD AND ANY ACTUAL TECHNICIAN WHO HAS DONE THIS WORK IN REALITY WOULD HAVE TO KNOW THIS! THIS IS ANOTHER EXAMPLE OF BILLY BEING A SUB PAR EXPERT!
YET THE MOST ABUSIVE MANIPULATIVE SUSING DIRTY TRICKS TO GET NEW EXPERTS BOOTED THAT SPANK HIM "STEALING" CUSTOMERS WHEN IT IS SIMPLY THE CUSTOMER CHOOSING WHO IS BEST NOT BY SOME PECKING ORDER! WHICH WAS OK BY JA YET INFURIATED BILLY!
I WAS WARNED BY SEVERAL EXPERTS ABOUT BILLY
AND THEY WERE RIGHT! HE WOULD POST WITH FAKE ACCT AND IP PROXIE AND DEBIT CARD AND NOT EVEN DISCUSS ANYTHING USUALLY! ONE TIME HE SAID I HATE CHAT AND LEFT 5 SECONDS AND RATED BADLY! EASILY DONE.
IF THEY ABUSE PEER REVIEWS THEY WILL SHILL AND STAT PAD TOO AS HE DOES WITH GREG KELSEY FAKE HOME INSPECTOR WHO ASKS THE SAME THING 300 TIMES TO BILLY ONLY.ALL EXCELENT RATED OF COURSE.
.
Billy saying that the TH6220 thermostat must be jumpered e to aux,see below,...


This unit has no E terminal for what we classify a emergency heat. But it does use the electric heat. In the TH6220 this requires putting a jumper between E and Aux terminals.



COMPLETE FABRICATION


http://www.justanswer.com/hvac/7npf1-ge-az61ho9dabw1-heat-pump-i-m-trying-interphase.html


Expert: Billy replied 16 days and 10 hours ago.
This unit normally takes the RAK series stat.
But the wiring is the same for a standard stat except the reverse valve is powered by B.
Do you have 5 or 6 wire conductor run?
Billy
POOR BILLY, WHAT HE MEANS IS REVERSING VALVE ENERGIZED IN HEAT MODE, RATHER THAN THE COOL MODE AS ARE ALL UNITS BUT RHEEM/RUUD.
THE GE BILLY IS TRYING TO GIVE ADVICE ON IS NOT ENERGIZED IN HEAT MODE! THIS IS CONTRARY TO THE INDUSTRY STANDARD AND ANY ACTUAL TECHNICIAN WHO HAS DONE THIS WORK IN REALITY WOULD HAVE TO KNOW THIS! THIS IS ANOTHER EXAMPLE OF BILLY BEING A SUB PAR EXPERT!
YET THE MOST ABUSIVE MANIPULATIVE SUSING DIRTY TRICKS TO GET NEW EXPERTS BOOTED THAT SPANK HIM "STEALING" CUSTOMERS WHEN IT IS SIMPLY THE CUSTOMER CHOOSING WHO IS BEST NOT BY SOME PECKING ORDER! WHICH WAS OK BY JA YET INFURIATED BILLY!
I WAS WARNED BY SEVERAL EXPERTS ABOUT BILLY
AND THEY WERE RIGHT! HE WOULD POST WITH FAKE ACCT AND IP PROXIE AND DEBIT CARD AND NOT EVEN DISCUSS ANYTHING USUALLY! ONE TIME HE SAID I HATE CHAT AND LEFT 5 SECONDS AND RATED BADLY! EASILY DONE.
IF THEY ABUSE PEER REVIEWS THEY WILL SHILL AND STAT PAD TOO AS HE DOES WITH GREG KELSEY FAKE HOME INSPECTOR WHO ASKS THE SAME THING 300 TIMES TO BILLY ONLY.ALL EXCELENT RATED OF COURSE.
.
Billy saying that the TH6220 thermostat must be jumpered e to aux,see below,...



This unit has no E terminal for what we classify a emergency heat. But it does use the electric heat. In the TH6220 this requires putting a jumper between E and Aux terminals.




COMPLETE FABRICATION



http://www.justanswer.com/hvac/7ahih-billy-we-ve-resolved-grounding-issue-caused-furnace.html

Here I answered a customer Billy could not for a year! This was ANOTHER sore spot with him.
Customer replied 156 days and 10 hours ago.
when would I expect to see that? At what point in the cycle I described




http://www.justanswer.com/hvac/7ep3s-fan-lennox-electric-furnace-model-es4-20-1-works.html






Peer review was a good idea, but some experts were colluding with others to eliminate
the competition that way.... on very thin pretexts.
alumalite /phil

Billy1961 began a methodical brazen campaign to eliminate the competition, Quoted from
words of phil/alumilite in JA forum

Explanation That was way brighter than most of us here, including me. why did you opt
out?
Phil/alumilite,

PHIL/ALUMILITE, SAID I WAS ONE OF THE BEST AND BILLY WAS ABUSING PEER
REVIEWS

This question below began billys campaign against me.

http://www.justanswer.com/hvac/7ep3s-fan-lennox-electric-furnace-model-es4-20-1- works.html

Here below months and 70 peer reviews later, Billy interjects yet factually
incorrect, proven wrong, then rudely harasses EXPERT in public! before the customer and
negative peer reviewed on this as well.

http://www.justanswer.com/hvac/7kzxb-first-problem-error-code-01-restart-when.html


http://www.scbar.org/MemberResources/EthicsAdvisoryOpinions/OpinionView/ArticleId/1211/Ethics-Advisory-Opinion-12-03.aspx

http://www.justanswer.com/hvac/7ahih-billy-we-ve-resolved-grounding-issue-caused-furnace.html

Here is me fixing issue Billy had not for a year!  made Billy furious with each one and there are many!


 
Customer replied 120 days and 6 hours ago.
Billy, I just returned from an out-of-town trip to find the house stifling hot. Apparently, the furnace finally decided to respond to the 75 degree setting I had left it on during testing. This situation is so baffling. When I rhen reset the thermostat to a reasonable setting, it was back in it's old routine of cycling on for a few seconds only. Apparently it is capable of working properly sometimes, without any apparent change of conditions. Having replace the board, flame sensor, and gas valve, and grounded the hell out of everything, we're no further along with this. Did you ever get a chance to forward my problem to other more experienced experts?
Tim

Hello,
Im a moderator for this topic. It seems the Professional has left this conversation. This happens occasionally, and it's usually because the Professional thinks that someone else might be a better match for your question. I've been working hard to find a new Professional to assist you with your question, but sometimes finding the right Professional can take a little longer than expected.
I wonder whether you're ok with continuing to wait for an answer. If you are, please let me know and I will continue my search. If not, feel free to let me know and I will cancel this question for you.
Thank you!
Rachel
Customer
I would like an answer to my question, but I must insist that whoever takes over familiarize themselves with my previous communications on this problem as I've been struggling with this same question for SEVERAL months and do not want to cover ground I've already covered. If we can't get an answer sometime soon, I'm going to have to break down and bring in someone locally, and I don't want to have to do that.


ME!
V12TECH
This unit uses flame rectification,
this is a DC signal of micro amps that returns to the ignition module via the modules sense/ burner ground terminal
. It transmits the weak DC signal to the module to prove a flame exists and is safe to continue operating
. I did not see if the port on the induced draft assembly, where the induced draft proving switch's tubing connects was reamed out good? It will obstruct and cause a wavering pressure thus pop open intermittently which is difficult to spot, I don't trust the flash codes myself, as there are only several possibilities to rectify this situation .
I have a routine I use for these ,
I clean the pilot assembly's mounting brackets surface areas and the burners surface areas touching the pilot assembly mounts, basically we are making a nice conductive path to home, being the burner ground/sense terminal.
In addition I use 105C degree rated wire and connectors and run a ground wire in addition to the units grounding back to the terminal that is used for sense or burner ground, usually they are common in the circuit board.
Remember it is only transmitting the faint DC signal that passes through the flame, a flame is a poor conductor and only transmits micro amps DC and that is easily stopped by a patina or moisture or corrosion etc, it does not take much and it is easily disrupted and restored. In fact many times new components seemingly rectify an issue, often the restoration of a ground path for the flame signal is really what fixed everything and if you try the old equipment, it is operative about 40% of the time according to manufacturers. Johnson controls makes a nifty flame simulator ($24)that simulates a nice DC signal that will work on any flame rectification system! it plugs in with the existing flame proving circuit and clamps to ground with a clip, If it wont run with this, no question the boards/module is defective, assuming all limits and safeties are closed, I often bypass them to test with them jumped to see what is going on. Jumper clip the pressure switch once it has closed. For the pressure switches I use tattle tales to tell me if any control opens, even if a brief second, that is hard to spot unless gazing at it while it pops opens for 1 second , pressure switches on the threshold will waver and not be evident by watching , tattle tales have a flag that pops up if what it monitors trips or opens. You can by the and pressure switch for what a service call will be alone online and its very easy. Its not worth spending time troubleshooting parts that cost 10 minutes labor as in sensor and pressure switch and any auto reset limits. 1 yr of this is not worth this trouble, unless you had a $400 board i would swap out the pressure switch, sensor limit and module, it wont be much online and if the pressure orifice is not clogged it will run no doubt with the system refurbished. I don't just replace a board and leave old cheap components there to fail next 6 months being a free call back and cutting my profits in 1/2. If a service tech is doing sub $300 service calls much he will be fired, go broke, etc. I had bosses tell me this in the early 90's.
V12Tech41256.6775286458




http://www.justanswer.com/hvac/7nxzt-hi-billy-sorry-trouble-again-meant-ask.html

THE ABOVE IS ONE OF 300 FROM GREG KELSEY HOME INSPECTOR ALL AS STUPID AS THIS!





LOOK AT THE EXPERTS IDIOCY!



I am leaning towards the new EIM you got was faulty if you have everything wired as instructions show, that buzz just should not be there. The VA is volt amps that a transformer is rated at. But it seems unlikely that the EIM is causing the need for a larger capacity transformer.
I do believe you need a new EIM but it is possible the old transformer is weak.
if you have an amprobe you can twist your w wire going to furnace around a screw driver ten loops pull the screw driver out and hang the amprobe around the wire turn the unit on when the call for heat begins read the amps it draws if anything close to .40 replace the transformer. Its the unit of electrical load being used
you know if the full load was being used that the transformer produces, it would blow the fuse in the furnace control board or overheat the transformer.
rpen7111


THIS BUFFOON ALLEGED EXPERT SAYS A 40 VA RATED TRANSFORMER HANDLES .40 AMPS !
THIS IS RIDICULOUS!
24 VOLTS / 40 VA = 1.6 AMPS
- 20% FOR A CONTINUOUS RATING
= 1.3 AMPS CONTINUOUS NOT .40
THATS RIDICULOUS PRETTY MUCH ANYTHING THIS IMBECILE SAYS AFTER THIS IS SUSPECT
THIS SAME EXPERT SAID GROUNDING COMMON IS A SHORT



rpen7111 :
Hello, Im Robert Sorry you are having a problem.together we can solve it.It sounds like a ground wire safety on a capacitor is burned into or a capacitor is bad.I would look at any indoor or outdoor capacitors and see if they are ok.some high tork capacitors like on compressor start relays have a small fuse that will overheat and burn out.please let me know if this helped.


PATHETIC! I DEFY ANYONE TO SHOW ME WHERE A FUSE IS ON A CAPACITOR!!!!!!!!

rpen7111 :
its got to be a jumper wire that failed and protected a motor or compressor.If this helps please give me 3 or higher rating,thanksRobert
duihoot :
not lookiing for someone to guess at the problem you gave at least three answers
duihoot :
looking for one
rpen7111 :
YOU JUST DONT UNDERSTAND EVERYTHING I SAID WAS ONE PROBLEM IN 3 POSSIBLE MOTORS IF YOU ARE LOOKING FOR SOMEONE TO TELL YOU ONE PLACE TO GO LOOK YOU NEED SOME SERVICE EXPERIENCE TO UNDERSTAND YOU ARE OUR HANDS,EYES,AND IF WE TELL YOU TO CHECK AT THE CAPACITORS THEN THATS ABOUT AS SIMPLE AS IT GETS,READ THE CAPACITORS OR AT THE POTENTIAL RELAY ON THE COMPRESSOR,OR HIRE SOMEONE TO COME OUT PLEASE HAVE A NICE AND FIND THEM FOR YOU.PLEASE HAVE A NICE DAY K,M,A ROBERT
duihoot :
really if you dont know what the error code means just say so
duihoot :
and not really wanting to kiss you ass but thanx for the offer will let you know if i change my mind

JustAnswer expert tells customer KMA kiss my ass!
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#6 UPDATE Employee

Terminated Expert

AUTHOR: Kenzz - ()

The extended ramblings and incoherent posts are simply the acts of an individual that was no longer deemed an asset to the site.  Once terminated, the individual mounted a internet campaign to slander and discredit both company and individual.

Many of the postings by this individual at other sites are profane and filled with prevarications.  The individual has went as far as stating that former peers molested his son and spent time in jail.  

Just to show what type of person this is, I am attaching a link to one of his many profane and explicit  unfounded ramblings.   http://www.chan4chan.org/topic/1435  

It is obvious when perusing the comments that the credibility and ethics of this individual are poor at best.
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