- Report: #387119
Report - Rebuttal - Arbitrate
Complaint Review: JustAnswer.com
JustAnswer.com297 South St. Sausalito, California U.S.A.
JustAnswer.com Is A SCAM justanswer.com justanswer Andy Kurtzig fake experts Sausalito California
*UPDATE EX-employee responds: This tells it all.
*REBUTTAL Owner of company: SC Bar assn finds JustAnswer fraudulent, attempting to use doublespeak
*UPDATE EX-employee responds: Employees are biased & shills often
*UPDATE EX-employee responds: Smart con artists refund once BBB has been forced upon them!
*Consumer Comment: Some Experts are Good but there are also People with ZERO Training who are Experts
*General Comment: Better Business Bureau Rates JustAnswer A+
* : Check up on that
* : Check up on that
*UPDATE Employee: Huh?
*Consumer Comment: I am one of the so-called fake experts answering questions on this site
*UPDATE Employee: Response
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This is an out and out lie to deceive people into paying money for questionable advice. JustAnswer does not ever certify that a so-called "Expert" has any training in ANYTHING. There terms of service states,
"No Assurances Given From and No Reliance on Term "Expert"
Throughout this Site, certain terms, including "Expert", "Specialist", "Consultant" or "Advisor" may be used to refer to someone who claims to have certain knowledge, background or experience that may be useful in responding to a question posed by a user. Use of such terms provides no assurance that the person answering your question has any expertise or qualifications to give such advice. You acknowledge that JustAnswer has not and cannot independently verify their qualifications. If you do not like any answer for any reason, your sole remedy is to disregard the answer and not pay for it. Notwithstanding the foregoing, JustAnswer reserves the right, but is not obligated, to remove any content that it believes violates any of these Terms, including, without limitation, any objectionable or personally identifiable information."
They hide this in the middle of about 5 pages of legal ease. But all over their site they claim that "their experts" can answer your questions, even stating, "our Experts are actually doctors, auto mechanics, veterinarians, CPAs."
More than likely that MD who is answering your question about your childs sickness, or CPA about your sensitive tax info, is an out of work cab driver from Yonkers, sitting in his underware at 3am, "googling" some so-called "expert" answers.
JustAnswer.com doesn't have ANY oversight of their "Experts" yet makes people believe than they do. Shame on them. Don't give them any of your hard earned money.
Andy Kurtzig, their founder and CEO is a scammer for perpetrating this deception and other posts all over the internet confirm this.
This report was posted on Ripoff Report on 11/01/2008 11:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/JustAnswercom/Sausalito-California-94965/JustAnswercom-Is-A-SCAM-justanswercom-justanswer-Andy-Kurtzig-fake-experts-Sausalito-Cal-387119. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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