• Report: #953876

Complaint Review: JustCloud.com

  • Submitted: Thu, October 11, 2012
  • Updated: Thu, October 11, 2012

  • Reported By: David Feldman — Fort Lauderdale Florida United States of America
Internet United States of America

JustCloud.com Unauthorized charges, Internet

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This cloud storage company makes unauthorized charges against it's customers and does it so often that it has an entire department devoted to this issue. 
I thought I was buying a monthly subscription for computer cloud storage and they charged me $166.85 on my debit card, triggering a hold on my T.D. Bank account who then charged me $14 overdraft fees on my account on a pending transaction.  
This blew up my entire account with the bank, whom I might add I am filing a ripoff report on also.
Just cloud even sent me a letter apologizing for the error and indicating that the charge was removed that day, however the charge remained on my account for 7 days causing me untold amounts of grief. 
This company should be facing a class action case for all the times it has done this to people.

This report was posted on Ripoff Report on 10/11/2012 04:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/JustCloudcom/internet/JustCloudcom-Unauthorized-charges-Internet-953876. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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