- Report: #1090755
Report - Rebuttal - Arbitrate
Complaint Review: JustFab
JustFab, Select State/Province USA
JustFab Justfab.com Thieves - BIG SCAM El Segundo California
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I ordered shoes in August. A month later in September I was charged $30 by this company and I called to see what was going on. I was informed that the initial order signed me up for a membership that would charge $30 monthly and I would be able to order shoes. I complained that I did not sign up for the service and had no knowledge of a membership. I was told my account was cancelled and the refund was processed. I thought that was he end of everything but it was not. This company has yet AGAIN charged my card after last months conversation, cancellation and refund. There must be a law against this! It seems they are trying to force a membership that will not happen. Its difficult to get anyone on the phone - enormous wait times and online chat is even worse. Please inform me of who to contact. Im considering contacting a lawyer.
This report was posted on Ripoff Report on 10/09/2013 03:24 PM and is a permanent record located here: http://www.ripoffreport.com/r/JustFab/Select-StateProvince/JustFab-Justfabcom-Thieves-BIG-SCAM-El-Segundo-California-1090755. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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