• Report: #1011381

Complaint Review: JustFab

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  • Submitted: Sat, February 09, 2013
  • Updated: Sat, February 09, 2013

  • Reported By: CindB. — Santa Barbara California United States of America
JustFab
Internet United States of America

JustFab Unethical Business Practices Internet

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I made one purchase back in September 2012 never knowing that I was signing up for anything. I closed that card that was used because it was lost, and JustFab charged my new card 5 months later in February 2013.

I did not authorize them to sign me up for anything. I did not authorize them to
charge my new card, a number I never actually gave them.

They have long wait lines on the phone. 30+ minutes. Their reps are unapologetic. Rep said that
they wont refund the money, which I will have to file a dispute with my bank. And since I closed my account, I lose the 39.95 store credit I already paid for.


This report was posted on Ripoff Report on 02/09/2013 10:45 AM and is a permanent record located here: http://www.ripoffreport.com/r/JustFab/internet/JustFab-Unethical-Business-Practices-Internet-1011381. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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