- Report: #523805
Complaint Review: Justanswer.com
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| Justanswer.com
Internet United States of America |
|
Justanswer.com Failure to perform service, failure to give refund Internet
*Author of original report: Response
*UPDATE Employee: Everybody thinks the internet is ripping them off, don't they?
Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™
I asked a question of a lawyer at justanswer.com on Oct. 29, 2009 at 5:30 pm for $30. I was told it would take about an hour for an answer. After waiting 5 hours, I didn't get an answer so I cancelled and requested a refund as allowed. I was told I would have to wait 5 days for my refund.
I have written several emails to the company requesting my refund and have had no response to my emails and have not received my refund as yet. I am very frustrated with this company and feel that I have been ripped off. Please help in any way you can, Justanswer was supposed to be a reputable company and clearly they aren't.
This report was posted on Ripoff Report on 11/14/2009 10:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/Justanswercom/internet/Justanswercom-Failure-to-perform-service-failure-to-give-refund-Internet-523805. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Author of original report
Response
AUTHOR: Cheryl - (U.S.A.)
SUBMITTED: Saturday, November 28, 2009
If I wasn't ripped off by Justanswer.com, why did it take a report to Rip Off Report
and the Better Business Bureau to get a refund. Justansweer promises a refund in
5 days. I got my refund in 18 days after pursuing the above remedies, so yes
sometimes people do get ripped off on the internet.
#2 UPDATE Employee
Everybody thinks the internet is ripping them off, don't they?
AUTHOR: JACarsExpert - (United States of America)
SUBMITTED: Friday, November 27, 2009
Anyways.. You can get your refund by logging into your JustAnswer account and pointing your browser to :
justanswer.com/refund.aspx
Next time.. think before you go spreading a bunch of negativity.
