- Report: #257861
Report - Rebuttal - Arbitrate
Complaint Review: Justanswer.com
Justanswer.comcar.justanswer.com/about-us.aspx Internet U.S.A.
Justanswer.com ripoff Deceptively ask for your info and then leave no options but to pay them for answer San Francisco California
*REBUTTAL Owner of company: Really?
*Consumer Comment: Biggest.Ripoff.Ever.
*Consumer Suggestion: Answer
*Consumer Comment: I am a just answer satisfied customer
*Consumer Comment: Quality of Service
*Consumer Comment: "Unlimited" subscribers are largely ignored
*UPDATE Employee: JustAnswer Rebuttal
*Consumer Comment: Still Waiting
*Consumer Comment: This is, indeed, a scam. Read the fine print carefully!
*Consumer Comment: Try it..You'll like it!
*UPDATE Employee: Customer support response
*Consumer Comment: JustAnswer.com Another Thing To Watch For!
*Consumer Comment: I'm not sure if there are complications should you accept...
*Consumer Comment: I Reada the Terms of Service before accepting my question.
*General Comment: Experts Are Falling by the Wayside
*Consumer Comment: JustAnswer is NOT a scam!
*Consumer Comment: JustAnswer.com: Good experince, Solid answer, worth my $$
*Consumer Suggestion: JustAnswer.com is NOT a scam!
*Consumer Comment: I've used JustAnswer.com twice and plan to use it again. No scams - User gets to ok payment or not.
*Consumer Comment: justanswers provided a quality and satisfactory response to my Audi question
*Consumer Comment: JUSTANSWER.COM IS NOT A SCAM - IT IS AN EXCELLENT SERVICE
*Consumer Comment: I completely disagree with this poster
*Consumer Comment: Please Read the Terms and Conditions
*UPDATE EX-employee responds: Retraction
*REBUTTAL Owner of company: Just Answer is focused on quality and service.
*REBUTTAL Individual responds: justanswer.com: Quality staff and quality performance
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Here's an excerpt from their "terms" page:
You set the price that you are willing to pay for a helpful answer. To honor the time Experts spend helping you, you are required to accept an answer (and pay the amount you offered) if it is a helpful answer. A deposit is required before you may view the answer to a question you have posted. Deposits are fully refundable. Please request deposit refunds at http://www.justanswer.com/refund.aspx. Once you've accepted and paid for an answer, however, no refunds are permitted or possible. If you do not like an answer for any reason, your sole remedy is to disregard the answer and not accept or pay for it.
I just wanted to share this with everyone..this is a pathetic scam and I hope noone falls for it!
san antonio, Texas
This report was posted on Ripoff Report on 06/29/2007 11:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Justanswercom/internet/Justanswercom-ripoff-Deceptively-ask-for-your-info-and-then-leave-no-options-but-to-pay-t-257861. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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