- Report: #790793
Report - Rebuttal - Arbitrate
Complaint Review: Justbet.cx
Justbet.cxsan jose, Select State/Province United States of America
Justbet.cx Justbet, Justbet sportsbook Justbet.cx/ fraudulent hidden rules/ Scammed my winnings san jose, Other
Attenson Do not sign up or send them money. You can not get a withdraw. They will keep your money and winnings in Virtual loop holes. When I open up my account with a rep named Jim. I asked questions and read the rules with him online. What they do not tell you is all the hidden fees. Your winnings and your deposits have to make a certain requirement to withdraw. Which their online rules and banking do not disclose to you. If you do meet the requirements, they will have another loop holes to stop your withdraw. I explained my complaint on, Wed. Oct. 18th on 2011 to customer service. Of course no supervisors where in. So I spoke to my VIP rep named Isaac. Who was lost and confused about why, I was being charged $40 withdraw fee. When it is clear you are allowed one free withdraw per month. Day two, Oct. 19th. Once my account was cleared for withdraws, I was directed to customer service. Now I will have to proof who I am by faxing, ID's, credit cards front and back? Not sure why, When I did not use a credit card for the transaction in question . But I agreed to run the loops with them. I called back and was told, all of my id's did not come in clear, try later,
I tried later. After two hours of faxing and emailing. I was told they now have clear faxes, but no withdraws can be made at this timed. Day 3. Oct 20th. I was finally approved for a free withdraw. But, I was told I can not withdraw my winnings, because I deposited $100 and received $15 free play. But I was told the free play $15 as to be turned over 3 times to become your money. Fine I replied, Keep your $15 free play and let me withdraw my winnings and original deposit which was now, $200. Nope I was turned down. Because I now have to spend $500 to qualify for a withdraw of $200. When they give you bonus play, they are attaching your money. Which is not explained or disclosed.
So now I have to gamble my winnings before I can withdraw them.
Their Banking Rules do not explain this obligation to you.
Do Not open an account with them!
I was told today, I could not make a withdraw, because they ran out of money.
How can a booking site run out of money?
You can try again tomorrow, But we may not have it tomorrow.
They said try to be one of our first calls in the morning.
Let me know if anyone knows a better sports book then this Scam site.
When I asked my VIP rep, he was puzzled and could not explain the hidden disclosures, he was not aware of.
When I asked him about the running out of money, he was confused and told me to try calling tomorrow to see if they have any money. You will never qualify for a withdraw, and when you do, woops they dont have money.
This report was posted on Ripoff Report on 10/20/2011 09:21 AM and is a permanent record located here: http://www.ripoffreport.com/r/Justbetcx/san-jose-Select-StateProvince-/Justbetcx-Justbet-Justbet-sportsbook-Justbetcx-fraudulent-hidden-rules-Scammed-my-win-790793. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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