- Report: #1090383
Report - Rebuttal - Arbitrate
Complaint Review: Justcloud
Justcloud, Select State/Province USA
Justcloud Just Cloud Online Storage JustCloud - Warning! Had to get a new credit card because they take money off your account even after cancellation usa
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Justcloud is an absolute nightmare!
This company should b banned from the market. Absolutely unbelievable, after numerous attempts to actually cancel something I have not even signed up for (because what they tell you at registration and promise online is something totally different you will have to face after you receive their first email) they simply took the money off my account. They continuously tried to talk me into upgrades and refused listening. Money back guarantee? Clearly stated online and within their registration process, but no response to this.
I clearly cancelled my subscription, all can be proven via email, but second time now, they took money off my account. I had to block my old credit card and order a new one. And even after deleting their desktopn app it started reappearing. Maybe even a virus. Hands off!!
This report was posted on Ripoff Report on 10/08/2013 11:09 AM and is a permanent record located here: http://www.ripoffreport.com/r/Justcloud/Select-StateProvince/Justcloud-Just-Cloud-Online-Storage-JustCloud-Warning-Had-to-get-a-new-credit-card-bec-1090383. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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