• Report: #817889

Complaint Review: Justice Title & Escrow LLC

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  • Submitted: Wed, January 04, 2012
  • Updated: Wed, January 04, 2012

  • Reported By: Unpaid Notary — Atlanta Georgia USA
Justice Title & Escrow LLC
10875 Main Street, Suite 202 Fairfax, Virginia United States of America

Justice Title & Escrow LLC Steve Crone Steve Crone | Bradley Leighton | Monique Morgan | Fairfax, Virginia

*REBUTTAL Owner of company: Correction to Claim Below--Please Be Honest

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We provided mortgage loan closing services for Justice Title & Escrow LLC and they never paid us!!!  We have communicated with Monique Morgan for over a week and half now and are getting nothing but the run around and excuses for why the payment has not been sent it.  She promised that a payment would be sent no later than last Friday, December 30, 2011 via FedEx overnight service and that never happened.  She has made false promise after false promise to no avail.  Now she is avoiding our phone calls and does not respond to email messages.  

We have already reported this to the Better Business Bureau and various other agencies as these business practices are unprofessional and unethical.  We advised the owners Steve Crone and Bradley Leighton (Brad Leighton) of the issue and that in order to avoid further collection attempts and legal action they needed to pay this invoice immediately via PayPal or by credit card over the phone and they still have not paid. 

This report was posted on Ripoff Report on 01/04/2012 01:47 PM and is a permanent record located here: http://www.ripoffreport.com/r/Justice-Title-Escrow-LLC/Fairfax-Virginia-22030/Justice-Title-Escrow-LLC-Steve-Crone-Steve-Crone-Bradley-Leighton-Monique-Morgan-F-817889. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 0Consumer 1Employee/Owner
Updates & Rebuttals

#1 REBUTTAL Owner of company

Correction to Claim Below--Please Be Honest

AUTHOR: Manager - ()

Dear Sir,


In fairness to the report about not being paid for a closing this is far from the truth. Upon contacting you it was found out that you never submitted an invoice which was why you were not paid. Upon us getting the invoice you were paid and failed to come back to this site to confirm that you were paid. The lack of following directions was what caused this oversight and we specifically forward a set of instructions to be followed on each closing. We have closed thousands of transactions over our years and this has never been an issue with any of our closers.  When we do find oversights to have happened it is exactly what I stated 99.9% of the time: forms not faxed or signed properly from the closers, invoices not submitted, or instructions completely ignored. To be paid for a job you must do what you are asked to do. If you deviate from your job or responsibilities and then not paid because you failed to submit an invoice for your services can you really blame anyone other than yourself?

You were supposed to submit an invoice again after being made aware of this on your end and we still submitted payment to you eventhough we did not have to do so.  You still wanted to continue to argue after we made you aware of this oversight on your end. Both parties have moved on and since you failed to update the readers as to the truth we decided to call out the false claims made by you. If anything I would like to warn those who may wish to use your services to take note that you do not do your job as you are hired to do, so we will never use you again and want other companies to be careful of using your services as well. 

 

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