- Report: #937381
Report - Rebuttal - Arbitrate
Complaint Review: Justin Eric Design
Justin Eric Designmeriden, Connecticut United States of America
Justin Eric Design Justin Eric Lanno Scammer at large meriden, Connecticut
*Consumer Comment: I agree that Justin Eric is a scam
*Consumer Comment: Justin Lanno and Justin Eric Design are a SCAM! I have a true story!
*Consumer Comment: HAHAHAHA @ Silly Mystery Man
*Consumer Comment: Let me google that for you: Justin Lanno scam
*Consumer Comment: Dear Mystery Person
*Consumer Comment: shameless Justin Eric Design
*Consumer Comment: Dear Angry Person
*Consumer Comment: Justin Lanno, you rat.
*Consumer Comment: We Love Justin Eric Design
*Consumer Comment: People are so mean
*Consumer Comment: Justin Eric Design was great with us
*Author of original report: WOW LOL....
*Consumer Comment: Justin Eric Design scammed me
*Consumer Comment: Justin Eric Design is a front
*REBUTTAL Owner of company: Refund Given
Justin and I entered into a barter deal for an extra 10 Shirts to be added to the order. By that time we were close to the end of august, 2012 and close to the end of payment (another $200 Via Paypal), Justin had informed Me that the shirts was almost finished and was coming out great. We asked for a pic for proof and he gladly said that he would provide it and yet he was reluctant to do so on several occasions. (Stating that he was in and out of the office, forgot, or had to pick up his daughter)
After final payment was sent to Justin Via Paypal ($75) justin guaranteed that we would receive tracking info that day or by the next mourning. NOTHING!!!! I then search Justin's site and notice that just has several negative comment on his website from other people he has scammed posted 1 day after i send him payment. I googled Justin then came across several sites including this one and find more negative comments about Justin Lanno.
Justin then Disappears for a week without contact finally stating that he had lost his phone and that he was out of town at a conference. (Mind you throughout the entire order process we spoke almost everyday if not twice a day) We then asked him about tracking info via text, he then replies "I will try to get the info today and get it over to you". Again, "Nothing". 3 days go by Justin no answers no calls, I have an associate call he immediately calls and tries to pull the same scam. (But yet can't pick up the phone and call me)
He finally texts me and states "The 10 Extra Shirts that you added a week before payment was finalized is holding the shipment up". (NOW IF THIS WAS THE CASE U WOULD OF KNOW THIS BEFORE THE FINAL PAYMENT WAS MADE/ AND REMEMBER THE AGREEMENT WAS THAT THE SHIRTS WOULD BE READY FOR SHIPMENT BY FINAL PAYMENT. 3 more days go by Justin never calls or contacts me so I call paypal and file a claim against him.
Immediately he calls saying he was about to ship next day (sob story). saying he's sorry for the lack of communication and pleading with me to close the claim that he is pretty sure that he could have to items shipped to me by the end of this week. he also tried telling me that if I close the account and didn't receive the items that I could reopen the claim in which speaking to paypal the was not true.
He then in fact informed me that the Printing company was a third party or at least he was in partnership with them and that was some of the reason for the delay. I was informed by paypal that they would hold the funds from his account until they proved adequate shipping and tracking info and then he would receive the funds. He then told me that was a lie and that I need to close the Claim so they can get paid then ship.
He tried to convince me to not listen to paypal procedures and stated that he had spoken to then and they told him to tell me to close the claim so he could ship, I called paypal and they say "They would Never Tell a Seller to do that" In order for the claim to be closed for non-shipment they ask the seller to ship and that they hadn't even spoke to him.
Needless to say JUSTIN ERIC LANNO & JUSTIN ERIC DESIGN & www.justinericdesign.com are frauds And I have over 400 text messages to prove it, invoices and contracts
This report was posted on Ripoff Report on 09/06/2012 12:42 AM and is a permanent record located here: http://www.ripoffreport.com/r/Justin-Eric-Design/meriden-Connecticut-/Justin-Eric-Design-Justin-Eric-Lanno-Scammer-at-large-meriden-Connecticut-937381. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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