On Sunday, Nov. 8m, 2008 I went to K-Mart to cancel a lay-away that I had put there for Christmas. Due to circumstances beyond my control, I had to cancel it.
I knew from the receipt that I would have to pay a rediculous $10.00 cancellationg fee, and I had the lay away for less than a week!! I thought this was bad enough, but then I was told I had to pay an additional $5.00 for a layaway fee.
Not any where on the receipt under the terms was it written about this and I complained and was told by the rude manager, and I mean rude, that I had to pay it, or I could pay the lay away off then return it and not pay anything. If I had the money to do that then I would not have needed the lay away in the first place. I did argue the point but, was just ingnored.
I feel that what K-mart is doing is taking advantage of people and their money and I will no longer shop at any k-mart or Sears. If people would start standing up to companys and ridiclous rules and refuse to pay these outrages charges, then the consumer would have more buying power and more say in where their money goes.
Companys tell us, the cosumer what we will do and not do according to them, when the consumer should be telling companys that we've had enough of your bull, and you will please us or you no longer will benifit from our money.
Please, boycott K-mart and other company's who take advantage of you-there a few out there who do appreciate your shopping there and show it. K-mart and Sears are not amoung the few.