- Report: #750230
Report - Rebuttal - Arbitrate
Complaint Review: K-Mart
K-Mart1712 S Garfield Rd Traverse City, Michigan United States of America
K-Mart Theft of customer funds by sales clerk Traverse City, Michigan
*Consumer Comment: Better believe it D**k!
*Consumer Comment: Hard to Believe
*Consumer Comment: My Experience
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Believing the refund to be in the account, she purchased two larger units which overdrew the account, resulting in five $36 service charges to the account. We talked with the store manager who said no overages were reported (surprise!) and there was nothing he could or would do.
I filed a complaint with Sears Holding, K-Mart's parent company. The store manager apparently heard from them as he called me today and curtly told me he'd refund the original purchase price but no other charges resulting from his employee's deception.
If you must shop at this K-Mart, be sure to carefully examine all documentation and goods you expect to receive. They WILL try and steal from you, they did from me.
This report was posted on Ripoff Report on 07/07/2011 01:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/K-Mart/Traverse-City-Michigan-49686/K-Mart-Theft-of-customer-funds-by-sales-clerk-Traverse-City-Michigan-750230. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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