- Report: #418911
Report - Rebuttal - Arbitrate
Complaint Review: K-mart
K-mart3150 National Rd W Richmond, Indiana U.S.A.
K-mart Rude Employee/Manager refused to exchange video game Richmond Indiana
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
So I took the game back to K-mart, and showed them my receipt and such. The employee at electronics said "What do you want me to do about it". I told him I would either like a new copy of the game or my money back.
He said "I can't do that sir". I told him, that the return policy is 30 days with no receipt, 60 with receipt, it was on the receipt even. He then said "Well there is nothing I can do."
So I went to the customer service desk, and told them about my situation, they got a manager back there. I headed back there and when I got back there the manager and the employee were laughing.
I told the manager about my situation, show the receipt and all that jazz. He looked at me and laughed. He then said "So, you want a new copy of the game?" I said I would like a new copy of the game. He then said "Sir, leave the store now".
I then, not wanting to cause trouble left the store.
This report was posted on Ripoff Report on 02/01/2009 05:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/K-mart/Richmond-Indiana-47374/K-mart-Rude-EmployeeManager-refused-to-exchange-video-game-Richmond-Indiana-418911. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.