• Report: #907206

Complaint Review: K9 kennel store

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  • Submitted: Thu, July 05, 2012
  • Updated: Thu, September 27, 2012

  • Reported By: Bhall — Reidsville North Carolina United States of America
K9 kennel store
2811 G Avenue Internet United States of America

K9 kennel store Sold us kennels for working K9 dogs. These kennels did not even last 10 minutes , Internet

*Consumer Comment: Question about the resolution

*Author of original report: 50% REFUND RECEIVED

*Author of original report: K9kennelstore

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Purchased 6 kennels from www.k9kennelstore.com for our K9 working dogs.  As soon as we put them up it took the first dog less than 5 minutes to get out.  ALL the other kennels broke as soon as a dog jumped up on them.  I have called and called and did not get a responds until 4 months later.  They stated they do not cover the damages because their kennels would not hold up with aggressive dogs. Yet, their name is K9 Kennel Store.  I told them that all my other dogs only jumped up and the kennels busted.  On top of that they rust very fast.  These are expanded metal kennels.  Or friends bought the other wire kennels they offer and the same thing happened.  These people WILL NOT stand behing their product.  These kennels WILL NOT hold up to any dog over 15 pounds.  I even had a 14 week old German Shepherd in one and as soon as he jumped up the welds broke. [continued below]....
.....  Do not purchase kennels from this place.  I have pictures if needed.  This was the biggest waste of money.  They are nice until they sell you something.  These kennels are dangerous and cheaply made!!!

This report was posted on Ripoff Report on 07/05/2012 02:54 PM and is a permanent record located here: http://www.ripoffreport.com/r/K9-kennel-store/internet/K9-kennel-store-Sold-us-kennels-for-working-K9-dogs-These-kennels-did-not-even-last-10-907206. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
2Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Question about the resolution

AUTHOR: TooManyK9s - ()

Given the expense of these kennels, which I was very interested in purchasing, how did a 50% refund resolve the issue if these kennels will not contain your dogs and are dangerous only minutes after setting them up??  It would still be a collossal waste of money and still dangerous based on your description and still cost you thousands of dollars?

Thank you in advance for clarifying. 

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#2 Author of original report

50% REFUND RECEIVED

AUTHOR: Bhall - (United States of America)

Just wanted to give an update.  K9 Kennel store has refunded 50% of my purchase price which has resolved this issue.  Thank you
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#3 Author of original report

K9kennelstore

AUTHOR: Bhall - (United States of America)

There are so many complaints about this company it is not even funny
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