- Report: #724456
Report - Rebuttal - Arbitrate
Complaint Review: KAY JEWELERS
KAY JEWELERSSMITHFILED BLVD. PLATTSBURGH, New York United States of America
KAY JEWELERS CROWN BROKE AFTER 4 MOS PLATTSBURGH, New York
A business' first
line of defense
on the Internet.
If your business is
willing to make a
Click here now..
The clerk said it was a good thing I brought it in because the crown had seperated from the ring, but unfortunately my spouse had not purchased the addl insurance so it would not be covered. I pointed out that the receipt said it was covered for (1) year from mfg. defects. This ring is a corner cut and has (8) prongs. After much examination, they informed me that they felt the ring was hit very hard because one of the prongs had a slight indentation. When I argued with them that the ring had never been hit like that, they informed me that it is just normal wear and tear that even putting my hand in my jeans could cause wear and tear.
First of all, I know I NEVER hit the ring or did anything to it to cause it to seperate. I never notice the crown had seperated, but if you look at it, it's a nice even smooth surface. Wouldn't you expect to see some ragged tear from wear the ring was saudered?? Or some kind of residue that shows the ring was once attached and then seperated???
At this point, after reading all of the reviews, I would not trust them to fix it. I will be bringing it else where to be fixed and hopefully someday if enough people complain some kind of action will be taken against them.
This report was posted on Ripoff Report on 05/02/2011 06:52 AM and is a permanent record located here: http://www.ripoffreport.com/r/KAY-JEWELERS/PLATTSBURGH-New-York-12901/KAY-JEWELERS-CROWN-BROKE-AFTER-4-MOS-PLATTSBURGH-New-York-724456. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.