Tad Kirkpatrick, an agent of the Keller Williams Realty, promised to return me 1% of the home sale price toward my closing cost. I accepted and he assigned one of his sales people to show me houses. I purchased a house for $270,000, and as per his offer he was to send me the $2700 discount. However, he neither informed the title company, nor sent me the amount. After several e-mails, his response was:
"Sura, Your loan officer messed up by not putting any contributions on the HUD at closing they were instructed to and I was under the impression that it was done. I have responded to every email you have sent and c/c Reggie Walker to make sure he reviews the HUD from your closing to ensure that there was a 1% contribution on your home purchase. I do NOT have a sales gimmick in my business. I also believe that Reggie has tried to contact you about this matter. As I am sure you know, any contributions are reflected on the HUD or Settlement statement at the time of closing, everyone was aware of this contribution well before the closing date." The title company informed me that the realtor had sent them no instructions. Rather than send me the discounrt amount, his final reply was: "I am sorry you feel that way, I have removed your contact information from my data base, you will no longer be receiving any emails, etc from my end. For the record I did not represent you during your new home purchase, I simply referred you to an agent that works down in that area I am truly sorry you have had a bad experience; best of luck to you and your family in the future. Respectfully, Tad Kirkpatrick Keller Williams Realty (972) 365-1361."
I consider this a fraud and scheme to cheat customers.