- Report: #802818
Report - Rebuttal - Arbitrate
Complaint Review: KERV International LLC.,
KERV International LLC.,2684 N Univesity Drive Internet United States of America
KERV International LLC., Did not print the correct business cards and was told that "it is not the end of the world." Internet
*REBUTTAL Owner of company: False Accusations
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Well to say the least their application put a box around one card's logo and did something funky to the other two cards. I went to them and stated that this is not what I send and definitely not what expected of a finished product. I was told that this is what I sent and this is what they printed. Since I never got a final proof from them which on two separate occasions I was told by the secretary I should have gotten; it is their mistake and they should fix it.
My original logo (which I use all the time on letter heads and other business related documents) does not have a box around the logo. [continued below]....
I brought back all of the cards and left it at their place of business and called to see if they can work with me so I can get my cards done correctly. They refused and kept stating that this is what they have and what they printed. These people do not know the meaning of customer service and they will not fix any mistakes on their part. THEY ARE CROOKS AND NO ONE SHOULD DO BUSINESS WITH THEM.
This report was posted on Ripoff Report on 11/29/2011 11:56 AM and is a permanent record located here: http://www.ripoffreport.com/r/KERV-International-LLC/internet/KERV-International-LLC-Did-not-print-the-correct-business-cards-and-was-told-that-it-i-802818. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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