- Report: #825532
Report - Rebuttal - Arbitrate
Complaint Review: KFC Lawrenceville GA #023121
KFC Lawrenceville GA #023121675 Duluth Hwy Lawrenceville, Georgia United States of America
KFC Lawrenceville GA #023121 Kentucky Fried Chicken All I wanted was a simple refund for an overcharge.This is unbelievable!! Lawrenceville, Georgia
*Consumer Comment: Why didnt you
*Consumer Comment: I agree
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When we opened up our drive in meal with the rest of the family, it was an 8 piece instead of a 12 piece. I'm sure that the difference is only a few dollars. I called the KFC and spoke to the manager on duty. He immediately acknowledged the mix up as was already aware of it. He then told me that I would need to come back to the restaurant to receive a voucher for future credit. I advised that I had no interest in a voucher for future credit as I don't live in Lawrenceville and only expect a refund for the price difference. He refused.
I then called KFC corporate and explained the above situation. This was 5 days ago.
I've heard nothing.
Again, just not believing that they are choosing to turn such a simple error into an Internet complaint along with the loss of a 40 year customer. I'm sure that it's only a few dollars but dang.
This report was posted on Ripoff Report on 01/19/2012 09:21 PM and is a permanent record located here: http://www.ripoffreport.com/r/KFC-Lawrenceville-GA-023121/Lawrenceville-Georgia-30045/KFC-Lawrenceville-GA-023121-Kentucky-Fried-Chicken-All-I-wanted-was-a-simple-refund-for-a-825532. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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