• Report: #757690

Complaint Review: KFC

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  • Submitted: Thu, July 28, 2011
  • Updated: Thu, August 18, 2011

  • Reported By: Rose — Internet Puerto Rico
KFC
Colobos Shopping Center Internet United States of America

KFC Kentucky Fried Chicken 16 oz Drinks Colobos, Internet

*Consumer Comment: NO RIPOFF

*General Comment: Ice Ice Baby

*Consumer Comment: Easy fix

*Consumer Comment: *facepalm*

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KFC is selling 16 oz drinks but there is less then 8oz of liquid in the cup. I took a measuring cup with me and this particular cup had just over 6oz soda the rest was ice. The cup itself can hold 16oz if filled to the brim. I felt ripped off.  I showed the salesgirl the 16oz with about 1/2 inch of empty space between the ice and lid and she said that's the way it's supposed to be. Do the math.

This report was posted on Ripoff Report on 07/28/2011 12:52 PM and is a permanent record located here: http://www.ripoffreport.com/r/KFC/internet/KFC-Kentucky-Fried-Chicken-16-oz-Drinks-Colobos-Internet-757690. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

NO RIPOFF

AUTHOR: Ken - (USA)

I've got more bad news for you, most places sell soda this way. If you're bothered by it, just wait until the ice melts......problem solved, cup full.



You aren't the first dope to complain about petty things like this.



You took a measuring cup with you?  I'll bet they're still rolling on the floor laughing at the KFC. 

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#2 General Comment

Ice Ice Baby

AUTHOR: Jes0125 - (U.S.A.)

That's weird.  Not a fan of KFC.  I wonder if it's like that in all stores?

Back years ago when I worked for McD's the cups were actually larger than the drink sizes specifically to hold the ice.  The soda was dispensed by a calibrated machine to the once.  Our biggest problem was with customers who ordered "no ice" and were upset when the cup wasn't filled.  Hearing that the extra space was for the ice they did not want and that they were getting exactly the advertised amount of soda for the listed price sledom molified them.

If they don't do refills or you are doing take-out/DT you could order it with no ice and make sure they fill it to where you measured the 16oz level to be.  Soda comes out of the machine cold so you don't really need the ice (or maybe ask for the ice on the side in a courtesy cup)??
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#3 Consumer Comment

Easy fix

AUTHOR: smackdown - (USA)

Most restaurants give you free refills anyway, so make sure you get yours.

Or

Just tell them you don't want the ice filler

or if they don't wanna play fair,

just make sure the cup drops on the floor when they try to hand it to you.  Not only will you get another drink, but they will have to mop up.
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#4 Consumer Comment

*facepalm*

AUTHOR: chaosflamespirit - (USA)

The only thing I have to say, is that you're an idiot.
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