This is the best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how a business took care of business.
All business will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
Consumers love to do business with someone that can admit mistakes and state how they made improvements.
Corporate Advocacy Business Remediation and Customer Satisfaction Program.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.
I called the car dealership on 10/8/2012 and let them know that the check engine light was on. I spoke directly to my sales rep Mieke and he stated that the light was on because I was due for an oil change. I sent the car in for an oil change at Little Motors in Albany NY and they stated that the light was on because something needed to be replaced on the vehicle. I went to a foreign repair shop and they told me that I needed a new part in the vehicle that would cost 600.00 to replace. I called KG Suzuki and spoke to Mario in the service department. He stated that they will fix the vehicle because I was still under my 90 day warranty. I told KG Suzuki that I lived 3 hours away and they stated not a problem bring the car in on Friday 10/12/2012 and it will be fixed on 10/13/2012. So I did just that. I left several messages for the general manager Daryl before my arrival to see if I could get a loaner vehicle and received no call back. When I arrived at the dealership I was told by Mario in service that Daryl was not in and I could not get a loaner vehicle. 10/16/2012 the check engine light is back on and the issue is not resolved. I never received any paperwork for the vehicle stating what they fixed or changed and I been having problems with the vehicle since I purchased it.
Are you an owner, employee or ex-employee with either negative or positive information about the company or individual, or can you provide "insider information" on this company?
Are you also a victim of the same company or individual? Want Justice? File a Rip-off Report, help other consumers to be educated and don't let them get away with it!
Got Reports filed against you? Resolve the issues and rebuild trust through our Corporate Advocacy Program.
Corporate Advocacy Program: The best way to manage and repair your business reputation. Hiding negative complaints is only a Band-Aid. Consumers want to see how businesses take care of business. All businesses will get complaints. How those businesses take care of those complaints is what separates good businesses from bad businesses.