- Report: #964653
Report - Rebuttal - Arbitrate
Complaint Review: KIRBY COMPANY OF RAMSEY & KIRBY COMPANY OF MONTICELLO
KIRBY COMPANY OF RAMSEY & KIRBY COMPANY OF MONTICELLO6111 HWY 10 NW RAMSEY, Minnesota United States of America
KIRBY COMPANY OF RAMSEY & KIRBY COMPANY OF MONTICELLO TREVOR COURTNEY LIARS, MANIPULATED, MISTRUST, SCARED RAMSEY, Minnesota
*Consumer Comment: The whole thing sounds flakey
*REBUTTAL Owner of company: Get your facts straight!!!!!!!
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The man (I'm guessing to be in his late 30's) left, and the woman (who claimed to be his wife but looked MAYBE 17) remained. She knew nothing about carpet cleaning and I was helping her put a belt on her machine. She apologized for not knowing what to do and said she mostly stayed in their vehicle and read all day while he sold vacuums. As I was helping her, it dawned on me that she should know what to do... and I instantly got a sick feeling in my stomach like I was being scammed.
A few minutes later, the man showed back up. I met him on my stairs to keep him from coming up into my kitchen area (the room the woman was cleaning was on the lower level) and he kept slowly walking up my stairs getting right in my face so I'd move backwards. We both ended up in my kitchen where I told him I had to get going. He walked through my kitchen and into my diningroom. Pulled out a chair, and sat down telling me he would be waiting for his wife to finish. I called my neighbor to come over (from another room) and she stayed with the girl while I watched the man.
I literally had to grab my purse to tell them I was leaving and make them leave. Their machine left marks all over my carpeting (which had just been cleaned a couple months prior and was in beautiful condition). The girl apologized and said it was stuff from the last house that must have stayed in the machine.
I was so freaked out by this encounter! I called my local store with a pit still in my stomach and was told there wasn't a store in Ogilvie. I then called the police. They had received a few other complaints similar to mine and had actually gotten the model/make of the vehicle from another caller. They advised me to call the police anytime anyone stops in for any type of Door to Door sales as ANYONE in this town needs a peddlers license to sell anything unless they have a business in town.
A few days later YET ANOTHER DOOR TO DOOR KIRBY man showed up at my door. When I asked to see his peddlers license, he said he would go get it - and never came back in. I was able to find out via the license plate that it was the Ramsey, MN Kirby Company who stopped that time.
I've called and left 3-4 messages from the two offices I was told it could be (I gave very good descriptions of the people in my home) and neither office has responded. I want to know why they are going around without a license, and why they are lying about where they are from. I will not stop until I get my answers.
This report was posted on Ripoff Report on 11/04/2012 04:13 PM and is a permanent record located here: http://www.ripoffreport.com/r/KIRBY-COMPANY-OF-RAMSEY-KIRBY-COMPANY-OF-MONTICELLO/RAMSEY-Minnesota-55303/KIRBY-COMPANY-OF-RAMSEY-KIRBY-COMPANY-OF-MONTICELLO-TREVOR-COURTNEY-LIARS-MANIPULATED-964653. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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