I am an Ike casualty, took 4' of water. Called my carrier and they recomended Kiwi as one of many clean out companies. My neighbor had already hired them so I inquired of the supervisor on site, first mistake.
They wrote an estimate, gave me assurances and started work. All were young boys and none versed in what they they were doing. None had any type of safety gear available or on and were constantly cutting their hands on debris. The minute the supervisor left, they sat down. The boys ended up doing more dammage ( if that's possible ) by tearing out tubs, sinks, med cabinets etc. and none of which is covered by ins.
Next is the generators and blowers, kept running out of gas and no one comes to fill them up , sometimes for days!
Finally get them gone....and I get a bill, for near double what they wrote! I call them up and I get assurances, this will be made right blah, blah, blah.
Then they call, trying to collect the double bill ! I demand a itemized bill and they send one but not for double, but about 10% over. I ask about my uninsured dammages by KIWI and again, assurances that we'll work it out.
There is no contact from KIWI for some 2 months until I get a letter demanding payment and thretening my home with a lien. I call up there immediately and get more assurances that we'll work it out.
I found out today that they put a lien on my home on Jan. 12th but didn't send the demand letter until Jan. 29th.
Further investigation reveals that KIWI dammaged other homes, doubled other bills and put a lien on every customes home to the tune of 24 liens filed since 11/08 to date.
Kiwi hasn't a clue as what their doing and they are poor business people trying to exploit homeowners, however this dawg bites back and I fully intend to fry their a*s in a court of law!