• Report: #1129083

Complaint Review: KMJ performance

  • Submitted: Fri, March 07, 2014
  • Updated: Fri, March 07, 2014

  • Reported By: huffy — PENN VALLEY California
KMJ performance
107 Industrial Ave Park, Story City, Select State/Province USA

KMJ performance ordered oil pan. Wrong pan shipped. KJM provided fed exp ship return. The second pan orded and they shipped the wrong pan again. refused to pay for shipping return. Talked with Terry in the return department. I said ,camly, that I was building a street rod and would need many parts. Asked him if he was willing to lose a good customer over a 16.00 ship return. He said yes. That explains it all. They lost a potential good customer. Story City Iowa

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Ordered oil pan.  Wrong pan shipped.  Called and ordered a sencond oil pan.  Wrong oil pan shipped again.  Prior to receiving the second pan called and recieved a Fed Ex authorication to ship back at no cost.

The same day the second oil pan came in.  Wrong pan again.  Called and talked to Product line manager of KEVKO.  He told me the pan that I need they do not make.

Talked again (same day) to Terry in product returns.  He said I have to pay to ship the second oil pan back.

I told him that I was building a street rod and could be odering many items from JMJ.  I asked him if he wanted to lose me as a potential good customer over a 16.00 dollar ship return.  He said "yes".  Think that speaks for what the company thinks of its customer


This report was posted on Ripoff Report on 03/07/2014 03:06 PM and is a permanent record located here: http://www.ripoffreport.com/r/KMJ-performance/Story-City-Select-StateProvince-95248/KMJ-performance-ordered-oil-pan-Wrong-pan-shipped-KJM-provided-fed-exp-ship-return-The-1129083. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on KMJ performance

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X