• Report: #941407

Complaint Review: KMart

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  • Submitted: Fri, September 14, 2012
  • Updated: Fri, September 14, 2012

  • Reported By: Christina — Cleveland Tennessee United States of America
KMart
Internet, Tennessee United States of America

KMart kmart.com Multiple erroneous layaway payments Internet, Tennessee

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On 9/13/2012 I went online at kmart.com and paid on my layaway. Made 1 payment of 58.48 from my bank debit card. Later on that day, I checked my bank statement online and it showed 10 pending transactions of 58.48 made to Kmart!! That was more than the total layaway amount. I immediately called Kmart customer service was hung up on 2 times finally
got with a rep that would talk to me. She said that this had happened to several customers and Kmart would have this resolved within 24 hours. Needless to say after 24 hours it was not resolved. I called back spoke with several reps all had diff answers. One even said this would be  corrected EVENTUALLY! Spoke with a supervisor and was told 3-5 business
days. I have yet to find a resolution to this, just hoping the pending charges will not post.

This report was posted on Ripoff Report on 09/14/2012 05:41 PM and is a permanent record located here: http://www.ripoffreport.com/r/KMart/Internet-Tennessee-/KMart-kmartcom-Multiple-erroneous-layaway-payments-Internet-Tennessee-941407. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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