- Report: #547028
Report - Rebuttal - Arbitrate
Complaint Review: KOOL TELECOM, LTD-KOOLTEL AMERICA MTH, OAN, AT&T
KOOL TELECOM, LTD-KOOLTEL AMERICA MTH, OAN, AT&Tbilled on ATT bill Chicago, Illinois United States of America
KOOL TELECOM, LTD-KOOLTEL AMERICA MTH, OAN, AT&T Kool Telecom, Ltd-KoolTel America Mth Ripped off my 80 year old mother. They charge her 54.25 on her Att local phone bill for internet services. My mother does not have a computer or internet servic Chicago, Illinois
*UPDATE Employee: Please contact us for assistance
*Consumer Comment: Contact ATT
My 80 year old mother was charged fifty four dollars on her local Att phone bill for internet services . She does not have a computer or internet service. The billing was done thru a 3rd party biller called OAN services. They have a contract with Kool Telecom, Ltd to handle their billing. I contacted att and was advised that by law they have to accept 3rd party billing on the local bill and I would have to contact the company directly to receive a credit.
I contacted Kool Telcom and was advised that it was a billing error and credit would be issued in 2-3 billing cycles. My mother also had charge from Infocall,LLC and I was told to contact them at a different Telep. number for credit. They also claimed it was a billing error and the neither account was under my moms name.
This report was posted on Ripoff Report on 12/29/2009 03:22 PM and is a permanent record located here: http://www.ripoffreport.com/r/KOOL-TELECOM-LTD-KOOLTEL-AMERICA-MTH-OAN-ATT/Chicago-Illinois-/KOOL-TELECOM-LTD-KOOLTEL-AMERICA-MTH-OAN-ATT-Kool-Telecom-Ltd-KoolTel-America-Mth-Ri-547028. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.
If you would like to see more Rip-off Reports on this company/individual, search here:Search Tips
In order to assure the best results in your search:
- Keep the name short & simple, and try different variations of the name.
- Do not include ".com", "S", "Inc.", "Corp", or "LLC" at the end of the Company name.
- Use only the first/main part of a name to get best results.
- Only search one name at a time if Company has many AKA's.
Advertisers above have met our
strict standards for business conduct.