• Report: #453124

Complaint Review: KOOL TELECOM,LTD, KOOLTEL AMERICA MTH, OAN SERVICES,INC

  • Submitted: Mon, May 18, 2009
  • Updated: Mon, June 22, 2009

  • Reported By:fredericktown Missouri
KOOL TELECOM,LTD, KOOLTEL AMERICA MTH, OAN SERVICES,INC
11301 W. OLYMPIC BLVD #314 LOS ANGELES, California U.S.A.

KOOL TELECOM,LT, KOOLTEL AMERICA MTH, OAN SERVICES,INC AT&T ALLOWS ANOUTHER PHONE SERVICE TO CHARGE MY ACCOUNT LOS ANGELES California

*UPDATE Employee: Please contact us for assistance

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I have been charged for several months the amount of $22.95 on my AT&T home phone bill for a company called kool telecom,ltd-kool tel america mth.
I had no idea what this was, I contacted AT&T and told them to stop it from being charged to my bill, I was emformed that they couldnt ,that i would have to contact the company and have them cancell. This was going to be very difficult to do sence i had no idea who or what the company was. The job i work at makes it difficult to try and stay on something as i am gone 28 or more days at a time. I did manage to find it this time while home and they will be hearing from me,I will not pay again and am requesting a full refund for evry month i had to pay. (from what i can tell its a phone service provider,why would i need one if i already have one ) I also fill AT&T should be held accountable for allowing such charges sence they knew they already had my account.

Wayne
fredericktown, Missouri
U.S.A.

This report was posted on Ripoff Report on 05/18/2009 06:40 PM and is a permanent record located here: http://www.ripoffreport.com/r/KOOL-TELECOMLTD-KOOLTEL-AMERICA-MTH-OAN-SERVICESINC/LOS-ANGELES-California-90064/KOOL-TELECOMLT-KOOLTEL-AMERICA-MTH-OAN-SERVICESINC-ATT-ALLOWS-ANOUTHER-PHONE-SERVICE-453124. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Please contact us for assistance

AUTHOR: Victoria - (U.S.A.)

Unfortunately the information provided is not sufficient for us to assist you.
Our call Center is open 24/7 and if you contact us we will be more than happy to assist you resolve this matter to you satisfaction.
Regards,
Customer Support
888-898-0850
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