• Report: #101413

Complaint Review: KURTZ ENTERPRISES

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  • Submitted: Fri, July 30, 2004
  • Updated: Tue, August 03, 2004

  • Reported By:Medford New York
KURTZ ENTERPRISES
Kurtz-enterprizes.com Internet U.S.A.

KURTZ ENTERPRISES Ripoff 14.95 fraudulent charge Internet *EDitor's Suggestions on how to get your money back into your bank account!

*Consumer Suggestion: Where we go from here

*Consumer Suggestion: How they Got Your Number

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Today I noticed a fraudulent credit card charge from this company for 14.95. The transaction supposedly went through 7/22 and was posted 7/24.

I am wondering at how they got my number... The last few sites I used the card were from:

Bluenile.com
mondera.com
AND
consumerinfo.com <---- I have a feeling they are the culprit, as they seemed very shady, and it appears to have happened immediately after I went ot get my "free" credit report. I cancelled the service that day, since it is BS.

Nicholas
Medford, New York
U.S.A.

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish you file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 # , and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/comptroller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off Report.com & Author of www.ripoffrevenge.com
EDitor@RipoffReport.com
badbusinessbureau.com
www.ripoffreport.com

Don't let them get away with it.
Make sure they make the Rip-off Report!

We are not lawyers.
We are not a collection agency.

We are Consumer Advocates.
...the victims' advocate

WE are Civil and Human Rights Activists

We are a Worldwide Consumer Reporting News Agency
...by consumers, for consumers

CLICK HERE to read about Credit Card Scams... find out how to get your money back. *Rip-off Report Investigation provides valuable information.

This report was posted on Ripoff Report on 07/30/2004 02:56 PM and is a permanent record located here: http://www.ripoffreport.com/r/KURTZ-ENTERPRISES/internet/KURTZ-ENTERPRISES-Ripoff-1495-fraudulent-charge-Internet-EDitors-Suggestions-on-how-to-101413. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Suggestion

Where we go from here

AUTHOR: Paul - (U.S.A.)

Today I have an identical transaction showing as a pending purchase. I called my bank and they tell me that they can't do a thing until it actually posts as a sale. They don't think that $14.95 is enough to refer me to the security department. I did explain that a google search led me to thsi website with 25 reports filed in June and July on this scammer. The FBI tells me that they don't investigate cases unless the amount stolen is over $100,000. I called a few other agencies to. More or less the same.

So what we need is a way for the reporting victims to also provide the names of the other vendors that processed transactions against his card. That way we might find a common denominator. Suppose that the only common link between me and the other 25 victims is that we all use the same long distance provider? It suggests that a vendor we trust has a serious data security problem. Either they are hacked or an insider is getting the card numbers. I think we really need to build such an online resource because it is obvious that the banks and government agencies aren't going to be of much help. I know the bank will give me back the $14.95 but I won't be satisfied with that. I really think the industry and its regulatory agencies owe it to us to investigate every case where a card number is obtained without cardholder authorization whether or not the cardholder loses any money.
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#2 Consumer Suggestion

How they Got Your Number

AUTHOR: Exlax - (U.S.A.)

I also got hit by them. I posted on 7/29. This goes deeper then one shady company. When ever you buy something at a Gas station or a resturant, etc... There are two copies of the credit recipt. Yours has **** *** *** 5675 for your number , but the Store copy has the whole thing on it.

So to my point. Kurtz Enterprises is a Partner to Amsecmail.com or Corzansoftware.com. Basically There is a "Organized Group of People From Russia" That can collect your number from Employees From the store you use your card at. Then They log onto these Partner Company " Who think that they are selling Secure E-Mail for the Parent company" and charge the stolen credit card numbers to there site. Then the Parent Company takes out weekly withdrawls and Guess who get in trouble in the end.

Go read the "employee Agreement" on Amsecmail.com
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