- Report: #1116444
Report - Rebuttal - Arbitrate
Complaint Review: KWIK KAR CARROLLTON TEXAS
KWIK KAR CARROLLTON TEXAS3320 Trinity Mills Carrollton, Texas USA
KWIK KAR CARROLLTON TEXAS Diane M. Kalaf, Marc S. KalafKwik Kar Carrollton Texas, 75006 SCAM, LIARS, CON ARTIST, THIEF, MISQUOTE, CHEAT Carrollton Texas
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TOTAL SCAM ARTIST: Diane M. Kalaf, Marc S. Kalaf CON-ARTIST, LIARS, CHEATS, THIEFS
I went to Kwik Kar In Carrollton To get my oil changed and while I was getting my Oil changed I asked Diane Kalaf how much it would be for them to change my front and rear breaks if I brought in my own set of new breaks... She verified the type of Car and quoted me 131.00 since I would be providing my own parts and it would be just labor only. I said I would do that later on down the week. I came back on 01/16/2013 and asked Diane If we could go ahead with the repair. She confirmed the type of Car and asked if I would be supplying rotors. I said no and asked if they could just "turn" the rotors...she did some quick math on her calculator and said ok the total would be 155.00 to turn the rotors and they were booked for the day so I made an appointment for 01/17/2013.
I dropped the car of at 10:30 AM on 01/17/2013. [continued below]....
I came back a few hours later to pick up my car and all of the sudden my BILL was 261.00!!!! And both owners (Diane and Marc) were gone...the girl that works the counter acted like she had a problem when I asked her to call and Confirm with Diane. She called Diane who stated she would be right back... I waited for them to return
When she returned SHE BLATANTLY LIED AND SAID NO, YOU ARE WRONG I NEVER QUOTED YOU THAT...I QUOTED YOU 135.00 FOR THE FRONT AND 135 FOR THE REAR. I laughed and said absolutely not...we were very clear that I needed front and rear changed.. She became agitated and said well you just have to pay it there is no way i am lowering our labor that much... She became very rude and said well you just cant have your car back then.
I said I was calling the cops...which I did
In the mean time Marc came in and would not talk until I asked if he would like to get involved to help resolve this...he became belligerent and started calling me a mother f***** and told me he was going to place a lien on my car and that I would pay no matter what.. He threatened me several times saying he was going to throw my @ss out ...i told him go ahead and try and I wasnt leaving until the police came....
The police finally show up and say that they are sorry that it is a CIVIL matter and there is nothing they can do if they have my car then I would have to pay and then take them to court ...he said he was sorry and that he responds to 2 or 3 complaints a month for the same thing at this location where people are quoted one thing and then billed for another...
they are total LIARS AND SCAM ARTISTS...
SO I ENDED UP PAYING 261.00 FOR THESE CON ARTIST TO INSTALL MY BREAKS FOR ME..I SUPPLIED ALL THE PARTS AND GOT RIPPED OFF JUST FOR THEM TO INSTALL THE BREAKS AND ROTORS .... ABOUT AN HOUR AND HALF JOB MAX
STAY AWAY FROM THIS COMPANY
THEY ARE LIARS AND WILL STEAL YOUR MONEY
This report was posted on Ripoff Report on 01/17/2014 04:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/KWIK-KAR-CARROLLTON-TEXAS/Carrollton-Texas-75006/KWIK-KAR-CARROLLTON-TEXAS-Diane-M-Kalaf-Marc-S-KalafKwik-Kar-Carrollton-Texas-75006-S-1116444. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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