- Report: #921251
Report - Rebuttal - Arbitrate
Complaint Review: Kabam
Kabam959 Skyway Rd, Suite 100 Internet United States of America
Kabam Kabam.com Harassment Permitted though against Terms of Service Internet
*Consumer Comment: Legal?
*Author of original report: So 18 Attacks in 24 Hours isn't Harassment?
*Consumer Comment: Sorry bub
I wish to report to you about Kabam's poor Terms of Service enforcement. For those of you that don't know, Kabam publishes a number of online games that they claim are "free-to-play". Their Terms of Service specifically prohibit bullying and harassment of other players.
The attached picture shows one of the members of my alliance in the game "Thirst of Night", a so-called "social game". The image shows a number of spy attempts and an attack. This many attempts over such a short period of time constitutes harassment.
Yes, this image was sent to Kabam's "customer support" to be dutifully ignored, as usual. My group has been under siege all weekend long, most likely from the same person using multiple accounts. Though multiple accounts are supposed to be against Kabam's Terms of Service, they don't do anything about that either.
For those of you that have paid money to Kabam and feel ripped off, please feel free to copy and use the image I've provided with this report. Kabam will try calling you a "cheater" in an effort to dispute chargebacks. Since I know from experience Kabam won't punish violators, and the enclosed image is proof of a violation of Kabam's Terms of Service, please use it as evidence with your credit card/debit card/paypal/etc. to show "breech of contract".
And parents, the image is just a mild case of harassment. Imagine what your teen would go through over weeks of such behavior, most of it being indulged in by supposed adults.
This report was posted on Ripoff Report on 08/01/2012 11:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kabam/internet/Kabam-Kabamcom-Harassment-Permitted-though-against-Terms-of-Service-Internet-921251. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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