• Report: #687738

Complaint Review: Kaiser Permanente

  • Submitted: Thu, January 27, 2011
  • Updated: Fri, April 06, 2012

  • Reported By: Anthony M. — Colton California United States of America
Kaiser Permanente
Internet United States of America

Kaiser Permanente Incompetent, Internet

*Consumer Comment: Kaiser is terrible

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In December of 2010 I was admitted to Kaiser's Fontana Hospital for surgery to remove a cyst/tumor. They were going to do a biopsy on the material removed to determine if it was cancerous and what treatment would be necessary going forward.

Two days after the operation I was told that they had been unable to do the biopsy because they had lost the specimen. The Surgeon assured me that he was 80% sure that the material was cancerous and that I would be treated/monitored accordingly.

Fortunately, I've just joined Medicare and can easily get away from Kaiser, I hope.

In response to another report on this company; they do have an Ombudsman, but he works totally for them and is in no way impartial.


This report was posted on Ripoff Report on 01/27/2011 04:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kaiser-Permanente/internet/Kaiser-Permanente-Incompetent-Internet-687738. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Kaiser is terrible

AUTHOR: TowHawthorne - (United States of America)

This is a terrible organization. I took my gf to the ER yesterday and the doctors and nurses didn't have a clue what the other was doing or had done. The nurse didn't even know what she had already done a few minutes before, she brought in the same supplies again, I couldn't believe it.

Then, mid sentance, the doctor took a phone call on his mobile and never came back. I'm not a member and my gf is moving to PPO as soon as she can.

To top it off, I received a $353 parking ticket because there were only 4 spots near the ER, there was nowhere to park within a reasonable distance.  So, I parked next to the handicapped spot.  Seems there should be laws about having adequate parking near emergency room entrances.

Tom Hawthorne
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