- Report: #687738
Report - Rebuttal - Arbitrate
Complaint Review: Kaiser Permanente
Kaiser PermanenteInternet United States of America
Kaiser Permanente Incompetent, Internet
*Consumer Comment: Kaiser is terrible
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In December of 2010 I was admitted to Kaiser's Fontana Hospital for surgery to remove a cyst/tumor. They were going to do a biopsy on the material removed to determine if it was cancerous and what treatment would be necessary going forward.
Two days after the operation I was told that they had been unable to do the biopsy because they had lost the specimen. The Surgeon assured me that he was 80% sure that the material was cancerous and that I would be treated/monitored accordingly.
Fortunately, I've just joined Medicare and can easily get away from Kaiser, I hope.
In response to another report on this company; they do have an Ombudsman, but he works totally for them and is in no way impartial.
This report was posted on Ripoff Report on 01/27/2011 04:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kaiser-Permanente/internet/Kaiser-Permanente-Incompetent-Internet-687738. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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