- Report: #607118
Report - Rebuttal - Arbitrate
Complaint Review: Kaplan University Online, Distance Education, Kaplan Inc., Kaplan Higher Education
Kaplan University Online, Distance Education, Kaplan Inc., Kaplan Higher EducationFort Lauderdale, FL Internet United States of America
Kaplan University Online, Distance Education, Kaplan Inc., Kaplan Higher Education My "financial aid officer" stated I was receiving a check for 1,700 back....now I owe?! Internet
*REBUTTAL Individual responds: finance dept on their as$es
*Consumer Suggestion: Question
*Consumer Comment: Money owed after recieving check
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After about two months of not receiving my degree in the mail, I called financial aid and they stated to me that I owed $892.00. I then emailed my academic advisor (who is wonderful) and told her what was going on. I stated that it is absolutely ridiculous that I should owe this money when they sent me a check earlier in the year. She stated to me that Kaplan is supposed to send out any monies owed to me no matter what future charges may accrue. She told me she would get a hold of financial aid and get back to me.
As of today May, 25, I have emailed my academic advisor and still no word. They are holding my degree back until I pay this off. I don't have the money right now because I have other financial obligations that is tying up my money. I also don't think that I should have to pay this money.
I want to go to another school but I can't until I get my official degree and transfer credits.
The communication from this school is very frustrating and the degree is a joke. I "graduated" with a B.A. in CJ with my focus on Forensics. That's great however, in order for me to move onto my Masters degree I need about two more years of classes that require me to work in a lab! Online degrees are a joke and I wouldn't recommend them to anyone!
This report was posted on Ripoff Report on 05/25/2010 02:00 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kaplan-University-Online-Distance-Education-Kaplan-Inc-Kaplan-Higher-Education/internet/Kaplan-University-Online-Distance-Education-Kaplan-Inc-Kaplan-Higher-Education-My-fi-607118. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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