• Report: #1149493

Complaint Review: Kaplan University Online

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  • Submitted: Sun, May 25, 2014
  • Updated: Sun, May 25, 2014

  • Reported By: mike carty — Vail Colorado
Kaplan University Online
Internet USA

Kaplan University Online Kaplan University Not only receiving calls from $800 I owe them at work but also getting my paycheck deducted because of the $35,000 they took from my loans online Internet

*Consumer Comment: possible solution

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I started fine with Kaplan, after about 9 weeks I recieved a notice stating that I owed them $800 in which financial aid could not cover. After spending countless hours over the phone with financial aid, the price kept going up. I thought financial aid was going to take care of the expense. When I was in the middle of my 9 week classes I was blocked from the online boards and could not access my classes. This causing me to either fall way behind or failing the class. This happened several times. I ended up failing approx. 7-9 classes because of this practice. Every time I tried to speak with financial aid it got me nowhere. I made several complaints about the financial aid and nothing improved. I asked if I could transfer my credits because this was ridiculous about how they were recieving more then $12,000 per year from my student loans and yet they kept hassling me about the $800 and all the new fees it came with. In the end I am getting money taken out of my check every pay check and my credit is now horrible. I owe the student loans from Kaplan alone over $35,000 and they are still harrasing me at work. If proof is what I need for class action law suit I have plenty of it, just look at my grades and look at when I was blocked from the school and then look at all the records I made with the school. Further more, look at my credit and wages. 


This report was posted on Ripoff Report on 05/25/2014 01:38 AM and is a permanent record located here: http://www.ripoffreport.com/r/Kaplan-University-Online/internet/Kaplan-University-Online-Kaplan-University-Not-only-receiving-calls-from-800-I-owe-them-1149493. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

possible solution

AUTHOR: Jeanski - ()

All institutions are required to post the name and address of the agency which oversees them in your individual state.  You need to write to that agency and include a detailed explanation of what happened. Try to put it in the form of a timeline, and attach any written proof (emails, notes of phone calls, etc).

They may or may not be able to help you, but at least they have a record so if it happens to someone else the red flags will go up.

Good luck!

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