I just quit my job at Kaplan University in Chicago, Illinois. Kaplan has adopted many business practices that if not illegal are definitely immoral and unethical. I feel as though I could go on and on with a laudary list of offenses but I will just name a few:
Multiple employees, including myself, were not paid our paychecks on payday. It took Kaplan 3 weeks to dispurse our paychecks. Other employees were still waiting for their overtime to be paid when I left.
I left because Kaplan management told me to stay later on specific days within the week and then refused to pay me overtime on my paycheck. This happened to myself and four others who worked overtime. The payroll is not handled by Kaplan but an outside agency who does not respond to employees when there are discrepencies.
Another problem that I had was that most of my managers didnt have an education. I felt as though i was being told what to do by my brother who is a senior in high school.
Oh yes, micromanagement is a reality at your little desk at Kaplan University.
I am an advocate for education and possess an extensive education myself. To this point - some other posts about this company are correct - Kaplan employs a sales team who work under pressure to hit "enrollment goals" for a given school cycle. Your job is in dire straits if you do not hit this goal.
Kaplan is without a doubt a sales job. The leads are shaky at best. A lot of people who fill out the lead online were just trying to win a TV or responding to a survey. Yes some people are genuinely interested and to them I suggest not going to Kaplan.
It costs over 50,000 dollars for a bachelor degree at Kaplan University. This is all online!! They do not have to pay for all the other buildings and organizations that a real college must pay for. Kaplan is raking in the money based upon peoples desperation for a college degree.
If you really need a college degree - start out at a junior college and get an associates degree. You will pay a fraction of the cost for an education that will look just as good on a resume as Kaplan Online University. On top of that you will be able to join orgaizations and get involved with the school and maybe see performances from people performing at the school....the benefits go on and on.
I just want to underline the 50,000 dollar education again. There is no way anyone should pay that much. I paid less than that and I attended the University of Michigan. At that University I got to see great performances, boost my resume through extra curricular activities, network personally - can you do this at an online University? No. And it costs 50,000 dollars.
If anyone wants more instances of bad business just let me know. I could go forever. Any rebuttal to this I am sure will be by a Kaplan representative because every person that I talked to while I worked there was desperate to get out.