• Report: #804168

Complaint Review: Kaplan University

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  • Submitted: Fri, December 02, 2011
  • Updated: Sat, December 03, 2011

  • Reported By: Kaylee — Middletown New York United States of America
Kaplan University
6301 Kaplan University Avenue Fort Lauderdale, Florida United States of America

Kaplan University KU, Kaplan University Online, KU Campus Complete Scam!!! WAY different than previous posts Fort Lauderdale, Florida

*Consumer Comment: Luckily

*Consumer Comment: Kaplan a known scam

*Consumer Comment: advice

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I started my journey at Kaplan University in March 2010 and was very excited about picking up where I left off in high school. I felt slightly weary from the start because the advisor helping me in the initial steps would not stop calling me. But I didn't think much of it and continued my path of obtaining my bachelor's degree in criminal justice. They had put me in an accelerated program so that I would obtain my degree in three years, rather than four, which was okay by me.

I was sailing through school with no problem, other than the fact that if you had any financial aid questions, you were put on hold for hours at a time. It was not until October 2011 that I started to get nervous.

At this point, I had enough credits, and then some, for my associate's degree.So I started looking around for some jobs that I could use my education with; as a foot in the door. My boyfriend's father works for one of the county governments where we live and they had a position available that suited me to the tee. I knew I would get it; not only did I have my soon-to-be-father-in-law on my side, I had great marks in school and professors that were more than happy to write letters of recommendation.

During the last bit of school that I attended, in October 2011, I was very excited that I finally had a professor from my state: New York. She was actually not very far from where I lived and we instantly had a great connection. I called her to ask her to write a letter of recommendation for the position in which I was applying. While reading the job description, I had a question that I wanted to ask her. I said "Professor, it says on this job description "education beyond the secondary level must be from an institution recognized or accredited by the Board of Regents of the New York State Department of Education as a post-secondary, degree-granting institution." (And yes, this is verbatim what the job description said.) I asked "what exactly does that mean?" She sighed and said "I could get in a lot of trouble for telling you this but Kaplan is a for-profit university, meaning they are more like a business than a school. Kaplan University is NOT accredited by New York State." I asked "So what exactly does that mean?" She continued to explain to me that not only was my degree not going to be recognized by any jobs in New York state that require further education but also my credits would not be recognized in any college in the state. I was flabbergasted. How could this be?! I politely thanked her for her honesty and hung up.

Needless to say, I did not return to class. But now, as many of you know, Kaplan charges you completely in advance for your degree. My credit report states that I owe $28,000.00 in student loans. Also needless to say, I did not get the job. Now I'm stuck. I refuse to answer the minimum of 5 calls per day that Kaplan calls me until I consult a lawyer. I am not paying a cent until I am told that I HAVE to. I do not know what kind of lawyer to contact in regards to this matter. But when I looked up which states Kaplan actually is accredited in, I was devastated. If my memory serves me right, they are only accredited in about five states. FIVE!

My point here being is that when enrolling, this should have been information that they gave me. I do not plan on moving out of New York state EVER. And all of the states that Kaplan is accredited by, are not anywhere near New York state. What average person knows to ask upon enrolling "Are you accredited by the state that I live in?" Come on.

The reason that Kaplan is not accredited by many states is their low standard of admitting students. When enrolling, I was preparing myself for an extensive essay, an interview, etcetera. When I found out all that was needed was for me to take some sort of IQ test, I was also a little weary but figured that to each school it's own. I should have also known better by the students that were also enrolled in the program...some of them, not to sound judgemental, should not have been allowed out of elemetary school, let alone high school and then admitted into college.

Does anybody know what sort of legal counsel I should obtain for this matter? I am not looking for some reward I just do not feel that I should have to pay my tuition back. I am sure that there is a legal way to obtain this. Any information would be GREATLY appreciated!

This report was posted on Ripoff Report on 12/02/2011 12:09 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kaplan-University/Fort-Lauderdale-Florida-33309/Kaplan-University-KU-Kaplan-University-Online-KU-Campus-Complete-Scam-WAY-different-t-804168. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Luckily

AUTHOR: SleepingInsomniac - (United States of America)

Luckily I looked into Kaplan after requesting information from them.  I heard and read a huge number of stories similar to yours.  I requested information from them about 3 weeks ago.  Within 5 minutes of the request, my cell phone rang, within 10 my dad called to tell me they called the house, and about 10 minutes after that, they had the nerve to call me at work.  To be fair, that was my fault, because there was no reason to put my work phone on the request, but i try to fill all the fields in applications.

It is now 3 weeks later, I have told  4 different "student advisers" that I am not interested.  I have told them to remove me from there mailing, calling, and emailing lists.  Today while I was leaving for work, a 5th new salesman called me to talk about Kaplan.  It seems that asking them to remove my name, just means to forward my name to another sales rep. 

Thankfully, I did not get sucked into actually paying for and attending classes.  If their tactics of recruiting students is any representation of the quality of the school, it should not be a school at all.  I am currently taking a semester off from NOVA (community college), and I had a gentleman in my Western Civ. class who had a "degree" from Kaplan but had to retake all the classes because most of his credits were non-transferrable.
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#2 Consumer Comment

Kaplan a known scam

AUTHOR: Webwench - (United States of America)

There is a petition opened that you need to look into, it is 50,000+ looking to get their money back from Kaplan University for all the lies, stealing student loan monies, and double posting classes to receive even more student monies. They turn full time students over to collection agencies to harass students when no money is due. Please sign this petition http://www.change.org/petitions/tell-kaplan-the-washington-post-stop-cashing-in-on-low-income-students. The Washington Post as the parent company of Kaplan University is under investigation for securities fraud.

We could use your input and story to further help all of those that have been ripped off by Kaplan University.
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#3 Consumer Comment

advice

AUTHOR: Jeanski - (USA)

"education beyond the secondary level must be from an institution recognized or accredited by the Board of Regents of the New York State Department of Education as a post-secondary, degree-granting institution."

not only was my degree not going to be recognized by any jobs in New York state that require further education but also my credits would not be recognized in any college in the state

when I looked up which states Kaplan actually is accredited in, I was devastated

The reason that Kaplan is not accredited by many states is their low standard of admitting students.

I am not looking for some reward I just do not feel that I should have to pay my tuition back. I am sure that there is a legal way to obtain this.
 
Let me start by saying that I am not now, nor have I ever been, employed by Kaplan or any other proprietary institution.  My experience was earned at a small, private University and Id like to address some of these comments just as a way to educate you and others.

Kaplan IS accredited by the Higher Learning Commission and a member of the North Central Association of Colleges and Schools. In the higher ed business these organizations are considered as regional bodies, but they are also bottom tier.  The NCA has the lowest standards of any of the regional bodies. Accreditation is two-fold and the best schools will have both regional and program-specific.  Im not sure what the program-specific accreditation would be for criminal justice, but Kaplan holds program-specific accreditation for some of their other programs. This is different from state approval or authorization to operate in a specific state.  In those states where authorization is required, Kaplan has received it.

Kaplan is NOT approved by the NY Board of Regents, but they dont have to be in order to operate in the state unless they maintain a physical presence.  This is HUGE issue in higher ed right now because many of the proprietary schools are ripping off students who are physically located across the nation, and the states want to exert some control and oversight.  This is generally a good thing. :-)  However, NY does not currently have this requirement, so Kaplan is free to market its services and have students who physically reside in NY without having the approval of the Board. This doesnt have anything to do with the quality of education they might provide.

The job you wanted to apply for is a county job, so it makes sense they want to recruit a candidate from a NY school.  This is a good way to keep residents in the state system, rather than having them pursue their education through one of the out of state schools (land-based or otherwise).

Your instructor may have been incorrect about whether your credits would transfer. Thats ALWAYS up to the receiving institution.

You do not have any basis for a lawsuit. You received an education, albeit one that wont qualify you for this particular job. Im sure there are lots of employers who would hire a Kaplan grad of your caliber. You strike me as a motivated and articulate young woman.

I hope that students who are reading this will do their research before attending one of the proprietary schools.   Unfortunately, your case exemplifies the concept that most time students dont know what they dont know.  In other words, students dont always know what information they need to seek before making a commitment to a school.  There is a lot of good information on the Department of Education website (www.ed.gov).

Good luck to you!
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