- Report: #827852
Report - Rebuttal - Arbitrate
Complaint Review: Kaplan University
Kaplan UniversityDemoins iowa Internet United States of America
Kaplan University Financial aid theft. demoins, Internet
*Consumer Comment: Kuddos Jeanski
*Consumer Comment: reply
*Author of original report: So sad
*Consumer Comment: comment
One day while setting at the desk playing on Facebook I ran out of credits. So I looked for the free offers to fill out to get credits. I said oh ok look there was an easy one to were I could give a certain sight my number and a collage would contact me. "what a mistake" My phone could not handle all of the phone calls I recieved. In the next ten years I had planned on going to school to get my medical coding and billing degree. Kaplan university called me over and over. I let her know what my future plans were. She proceed to tell me that a degree in medical coding and billing is not a good choice because in the future it would no longer be needed. She told me that they had a great program Called Medical transcription. She stated that it would be the same thing practically. I hung up and thought about it a bit. Over and over I recieved phone calls. I answered Kaplan once again and they threw in a $1000 dollars off of my last term and waive the technology fees. Ok well they suckered me into it. At first you could be late on home work. Which in major situations was ok. Then they changed it after me going for two years. I had been covered by financial aid the whole time and always had a positive or credit on my account. There was once they told me I needed to pay $100 dollars. That same term I had a credit of $700 dollars. After Medical terminology turned out to be not what i wanted I changed schools for ne day. I actually got calls from Kaplan stating how Medical office management had an emphasis on coding and billing. I was never told about this program. You would thing if medical office management had a emphasis on coding and billing they would have told me about it in the first place. I do blame my self for not making choices and saying no. I finished school about two four months ago. I have yet to receive my degree. At the last term I asked about the $1000 toward tuition. I never recieved it. I asked financial aid if I could get a loan from them because me and my husband had separated and I could not afford the last term. The advisor told me I needed two denial letters form a loan institution. I got the denial letters and did not here from Kaplan anymore. I called and asked about it. That is when I got an ombudsman who told me I could not get a loan. She told me that I still had funds with my financial aid. I reminded her that I was only taking three courses. She said no problem. Just change my paper work and my aid would be based on a year instead of by term. After two years of school I had told her that I would need to fill out a paper so that money would be sent to me so that I could get the left over to pay my bills associated with school. They approved me for $1994 and $1995. That is after my tuition which was $1200. Everything went smooth. I got some of the money around $1995. They last day of class I checked my account and they had sent back all of the funding because I did not qualify for it. So they had me owing $2800. After throwing a fit they ended up assigning me an ombudsman who looked over my account and he stated that they should have not sent back $1000 of it and that the other would be wiped off my account because of the advisor telling me the wrong things? It was that easy! " Why was it so easy?" Because I took it upon myself and asked them on Facebook why they acted like this. They had many students resond with the same problem. I contacted the BBB and many congress men! MY externship was also based on me working 90 hours for a women who left the company for surgery I did not learn anything toward medical office management. I was a free worker. I have got to be so ignorant. I should be getting my degree next week! we will see.
This report was posted on Ripoff Report on 01/24/2012 01:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kaplan-University/internet/Kaplan-University-Financial-aid-theft-demoins-Internet-827852. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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