• Report: #346222

Complaint Review: Karenscards

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  • Submitted: Tue, July 01, 2008
  • Updated: Wed, July 09, 2008

  • Reported By:Wigan Other
Karenscards
46 Longmarsh View, DA4 9DY Nationwide United Kingdom

karenscards.co.uk karenscards If you are planning a wedding keep away from karenscards.co.uk Kent united Kingdom

*Consumer Comment: Incorrect telephone number

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Hi,
Planning for a wedding is one of the more stressful things in life, especially when it is for your only daughter. One of the last things you want to encounter is a company that promises delivery and then doesnt perform. One such internet company based in the Kent area is karenscards.co.uk.
The website for karenscards.co.uk is well laid out and according to the about us page at http://www.karenscards.co.uk/about_us.php
Is run by Karen's Cards is run by Karen Bennett. Married, mum of 1.
There is an address shown on the website as
Karens Cards
46 Longmarsh View
Sutton at Hone
Kent DA4 9DY
Although there is plenty of ways of contacting karenscards.co.uk there is no telephone number. This was not something we noticed when we placed our order with karenscards.co.uk. But we wished we had now as the order we have placed, is annoyingly too late for the event (even if we had received it).
karenscards.co.uk is very difficult to contact and the several emails sent by ourselves are mainly ignored. The ones we did get are something of the content we are awaiting materials from our supplier and more worryingly the item has been despatched. This second email looses some of its credibility after 10 days waiting for no such delivery.
After surfing the website, it appears we are not the only ones to be disappointed by karenscards.co.uk, as

http://ripoffreport.com/reports/0/342/RipOff0342327.htm

shows as well as

http://www.youandyourwedding.co.uk/index.php/chatroom/topic/93892?startnum=1

Further surfing found a site with a telephone contact number

http://www.thewedding-guide.net/InvitationsKent.html

Address:
46 Longmarsh View,
Sutton at Hone,
Kent.
DA4 9DY
Telephone: 01935 891343

Although when you try this number there is a voicemail stating it is Karen Bennett but to leave a message. We did on several occasions but to no avail.
Strangely enough this telephone number is
sunnyside webdesign
http://www.crewkernetown.co.uk/bizdircat.php?4
and the contact email address is karen@dorsetwebdesign.net
coincidence or what ?


Klt
Wigan
United Kingdom

This report was posted on Ripoff Report on 07/01/2008 07:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/Karenscards/nationwide/karenscardscouk-karenscards-If-you-are-planning-a-wedding-keep-away-from-karenscardsco-346222. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 Consumer Comment

Incorrect telephone number

AUTHOR: Sunnysidedesign - (United Kingdom)

Whilst the telephone number for Sunnyside Web Design has been found against karenscards.co.uk, the two companies are in no way connected other than that Sunnyside Web Design designs and maintains the website for karenscards.co.uk

An error had been made where our telephone number had been used against a directory listing.

Where we have received some telephone calls for karenscards.co.uk, messages have been passed on so that Karen Bennett can contact the customers concerned. The incorrect listing has now been removed.

So it is just coincidence that our first names are the same, there is no other connection. Sunnyside Web Design build websites and not wedding stationery.
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