- Report: #1632
Report - Rebuttal - Arbitrate
Complaint Review: Karrass Ltd. Attn: Gary Karrass/President
Karrass Ltd. Attn: Gary Karrass/President8370 Wilshire Blvd Beverly Hills, California U.S.A.
Karrass Ltd -- seminar firm ..Bad Deal rip-off
*UPDATE Employee: Obviously if this is true, its just a misunderstanding
*UPDATE EX-employee responds: Gary Karrass really needs to step back and see what is going on with his company before it goes bankrupt over it's employees.
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They advertise primarily in airline magazines where they can suck in frequent business travelers, like me.
I am a frequent traveler, a business owner of 24 years and decided that I would take their course. The course description gave me high expectations and their credentials seemed good.
It wasn't long into the first day that I realized I wasted my money. Then, it went downhill from there. I wrote a letter to the firms President the next day, Mr. Gary Karrass. Ten days went by and no response. Another letter and again, no response. Three e-mails and no response. Finally a response via e-mail from the Operations Manager asking me to "refresh" her memory. I did with another e-mail and again, no response. After two phone calls I got a Mr. Clayman, V.P. who had no idea who I was, etc. Bottom line: He refused to give me a refund of any kind. He was arrogant telling me "we are Karrass". Big deal. They are scam artists.
It took me two letters, Four e-mails and two phone calls before I could get anyone to assist me. Obviously, Karass has no knowledge of customer service nor do they care.
PLEASE stay away from here!! I have taken seminars before and never had an experience like this. Karrass' advertising slogan should be "Show Me The Money -- YOUR Money"
They are out for the money, YOUR MONEY!!!!
I am not out to get anymore than I believe I deserve -- A FULL REFUND incld the hotel and parking expenses.
This report was posted on Ripoff Report on 03/21/2000 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/r/Karrass-Ltd-Attn-Gary-KarrassPresident/Beverly-Hills-California/Karrass-Ltd-seminar-firm-Bad-Deal-rip-off-1632. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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