• Report: #81684

Complaint Review: Karshner - Karshner Sales - Durrell Karshner Sales Owner Jack Reynolds

  • Submitted: Tue, February 24, 2004
  • Updated: Tue, May 04, 2010

  • Reported By:Columbus Ohio
Karshner - Karshner Sales - Durrell Karshner Sales Owner Jack Reynolds
735 Slocum Street Lancaster, Ohio U.S.A.
  • Phone: 740-653-7321
  • Web:
  • Category: Kitchens

Karshner - Karshner Sales - Durrell Karshner Sales Ripoff Owner Jack Reynolds Scammed Lied to No Repair's to Horrible Remodel Lancaster Ohio

*Consumer Comment: Karshner Sales - New Ownership - Great Company

*General Comment: Karshner Sales

*Consumer Comment: This website must be updated to be legitimate..this is uncalled for !!!

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Here it is February of 2004 and I was told by Jack Reynolds attorney and a judge I was entitled to repairs in August of 2003. Well I wish you could see the tile floor, it is getting worse with more and more grout coming out by the day not to speak of the loose tiles. Imagine no word on when to expect repairs. I just keep taking pictures as I get new crumbles so I can have them for court.

The cabinet representative for Schrock Cabinets came to my house to inspect the complaint and agreed I needed the crooked drawers fixed and he took pictures of the improper way the trim was applied, never heard back & thats been month ago!

The complaint went no where with the Better Business Bureau of Columbus, Karshner Sales is a paying member and as I found out they protect their wallet!( check out reports on rip off reports on the BBB and you will see what I mean).

The last time I checked the report on Karshner Sales, listed as Durrell Karshner Sales with the BBB, they said one complaint was filed and it was resolved, that is a LIE. Do they consider fixing a couple of drains (kitchen sink & master tub) resolved? That was a very minor part of the complaint and nothing else is RESOLVED, again, a case of the fox guarding the hen house!

I have come to the conclusion that I got USED in more ways than one by a real CON! Too bad the crooks, scam artists and just plain low life get by with it. I am beginnig to beleive maybe its better to be dishonest and not to play by the rules. I look around and the good law abiding people get no where and there is NO JUSTICE in our justice system unless you are a crook & liar.

At this point all I want is my money back and I will take care of getting the REPAIRS DONE. This man and his company have had ample time to do the proper repairs.

It is amazing how word of mouth works even if our justice system fails us. I have had the opportunity of not reccommending Karshner Sales to many people and they will pass the word along.

Like I stated before, I have until April 2005 to file a law suit per my attorney. I have too much going on with important family matters right now but I hope to have a break in early fall so I can spend more time with the attorney, etc. The attorney wants to file the suit in Fairfield County since that is where the business is located, I will let you know the out come.

Hope this helps someone to really do their home work before hiring someone, read rip off reports, get refrences, etc., and do not trust the Better Business Bureau, if I see a company is a BBB member I will not call them, I am afraid they are hiding something since they pay to be members. If you are a reputable company you should have good refrences and again word of mouth is the best. Also remember CHEAPER is not always better, but don't rule it out, just PLEASE get those refrences, and also don't go with a company because they seem nice, the bad businesses are all nice until they have your money, they can be smooth as silk on the outside and sticky as glue on the inside.

Columbus, Ohio

STOP! ..before you think about using the Better Business Bureau (BBB)... CLICK HERE to see how other consumers were victimized by the BBB's false or misleading information. Don't be fooled! It has been reported, when there are thousands of complaints and other investigations underway by authorities, the BBB has no choice but to finally give an UNsatisfactory rating to a BBB member business that is paying the BBB big membership fees every year. When a business is reported that is NOT a BBB member, BBB files WILL more likely show an UNsatisfactory rating, then reportedly shake down that company to become a member of the BBB. One positive thing about the BBB is, either way, if a business has an unsatisfactory rating with the BBB, you can be sure, the business is bad. But what about all those BBB member businesses that had complaints filed against them? Consumers never get to hear about them. What about the BBB advertising to the public? Is this a false and misleading perception they are giving about consumer confidence when dealing with a business? Click here to understand more of what consumers and business alike are saying about the BBB. You decide. ..Remember. The BBB membership is not earned, it's paid for!

This report was posted on Ripoff Report on 02/24/2004 03:17 PM and is a permanent record located here: http://www.ripoffreport.com/r/Karshner-Karshner-Sales-Durrell-Karshner-Sales-Owner-Jack-Reynolds/Lancaster-Ohio-43130/Karshner-Karshner-Sales-Durrell-Karshner-Sales-Ripoff-Owner-Jack-Reynolds-Scammed-Lied-81684. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment

Karshner Sales - New Ownership - Great Company

AUTHOR: Howard - ()

Karshner Sales has been under new ownership for a few years now. The new owners are great. I have had them do many inside and outside home repairs and remodeling. Don't base you opinion on comments from 2004, especially since they are laced with a personal vendetta against the prior owner. This is a very respected company in the Lancaster Ohio community.
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#2 General Comment

Karshner Sales

AUTHOR: katie - (United States of America)

First---Jack Reynolds is a wonderful person and would help anyone with anything. 2nd--the kitchen he designed and built for me is beautiful.  I do not believe the accusations made--sounds like a mental case to me. 3rd--Jack Reynolds has not owned Karshners for several years---so why don't you get a life--do something constructive--help and feed the poor--work in a soup kitchen--lastly, sign your  name!!!!! how cowardly to make all these accusations with no accountability!!!!!!!!!!
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#3 Consumer Comment

This website must be updated to be legitimate..this is uncalled for !!!

AUTHOR: A.j. - (U.S.A.)

I was researching Kasrsher Sales to find a current e-mail address and I could not believe the information I found. First of all, Karshner Sales has been under new ownership for about the last two years. This websites outdated posts are not at all fair or accurate in promoting business for the new ownership.

Second, I've been in the building/contracting Interior Design business for the last 30 plus years. As a woman I've worked with many male contractors. 98% of them have been respectful and professional and Mr. Jack Reynolds is in that catagory. I've many times seen married couples with domestic issues try building new homes and home improving to pre-occupy their time and minds when other aspects of their relationships aren't going well. This also leads to people complaining about anything they can find to get out of paying the expenses for these projects when all has fallen apart every where else. This happens more than we care to see especially when difficult economic times come into play.This situation reflects this type of client. This presents problems for contractors in many dangerous and uncomfortable aspects for all involved.

If the two complaints I've seen weren't happy with the work done, the BBB or the court system there are other avenues they could have gone. I can't believe they went through all of the above and got no resolution. Maybe it was obvious to all. It's very easy for everyone to be wrong when your emotionally unhappy. But in both of these complaints they seem to take a revengeful turn which results in ugly endings on internet websites.

I have worked with Mr. Reynolds for about 15 years and have never ever seen any unprofessional or sexist characteristics. to me or my clients I was appaulled when I read these posts. This was suppose to be about the job. The s**t should have been deleted due to the fact that it is hear say and could promote slander ramifications. Many the the remarks from these women were mean and uneccessary to get their point across on less than adequate work they say was done. I know Mr. Reynolds hasn't seen this trash and I'm not even going to bring it to his attention. He has been more than accomodating when problems arise. One must be realistic and really want resolutions. He has done much work for my clients with very happy homeowners and referrals from those projects. These posts show very bad taste in the purpose of this website.

The client needs to present themselves with the respect they want and desire out of a business. These women should be ashamed !!!!! These posts need to be removed due to the fact it doesn't reflect the business practices of the new ownership and it really doesn't reflect the honest service that Mr. Reynolds provided. I'm suprised your editors really let these posts on with such slander.
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