• Report: #203547

Complaint Review: Kasamba.com

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  • Submitted: Sat, July 29, 2006
  • Updated: Tue, June 22, 2010

  • Reported By:Marietta New York
Kasamba.com
www.kasamba.com Bradenton, Florida, Internet U.S.A.

Kasamba.com improper billing - over billing Bradenton Internet

*UPDATE Employee: Gary

*UPDATE Employee: Gary

*UPDATE Employee: Gary

*UPDATE Employee: To Gary

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The Kasamba website, with whom charged me on at least two different occasions more that $200 more than the charge they said they would charge - which is per minute. The company also appears to be charging for the time BEFORE the expert is hired. They 'tried' on day - July 25, 2006, to charge nmy account five times, which sent up a flare for my credit card company, which flagged my credit card and led to it being cancelled. I await a new card.

Twice I have e-mailed Kasamba on this issue, and neither time received a response. In my e-mails, I asked them to charge me only what I was ccharged according to what they reported would be the cost.

The Kasamba phone number is an answering machine, not a real person, so I haven't found a way to reach a human being.

In sum, I am dissatisfied with the site, not at all with my psychic, who is now aware of my issues with the site.

As a sidebar, I had to cancel some travel plans because of my inactivated card. This happened while I was on vacation.

Garry
Marietta, New York
U.S.A.

This report was posted on Ripoff Report on 07/29/2006 04:42 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kasambacom/Bradenton-Florida-Internet/Kasambacom-improper-billing-over-billing-Bradenton-Internet-203547. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 4Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Gary

AUTHOR: Maggie - (U.S.A.)

Unfortunately this is not the first time this has happened. Kasamba has lost more than one client because of their overbilling and total disregard in resolving the matter! I have also heard that charges have appeared on credit cards ( used strictly for kasamba) that the client has not made and it has ended in them having to cancel their card!

I hope this gets resolved for you! Just keep emailing them EVERY DAY because they like to ignore ANY error that happens to be in their favor!
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#2 UPDATE Employee

Gary

AUTHOR: Maggie - (U.S.A.)

Unfortunately this is not the first time this has happened. Kasamba has lost more than one client because of their overbilling and total disregard in resolving the matter! I have also heard that charges have appeared on credit cards ( used strictly for kasamba) that the client has not made and it has ended in them having to cancel their card!

I hope this gets resolved for you! Just keep emailing them EVERY DAY because they like to ignore ANY error that happens to be in their favor!
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#3 UPDATE Employee

Gary

AUTHOR: Maggie - (U.S.A.)

Unfortunately this is not the first time this has happened. Kasamba has lost more than one client because of their overbilling and total disregard in resolving the matter! I have also heard that charges have appeared on credit cards ( used strictly for kasamba) that the client has not made and it has ended in them having to cancel their card!

I hope this gets resolved for you! Just keep emailing them EVERY DAY because they like to ignore ANY error that happens to be in their favor!
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#4 UPDATE Employee

To Gary

AUTHOR: Geniune And Experienced - (Togo)

Sorry to hear what happened to you. I have so many times heard client reports about kasamba. Rest assured - they are equally bad with their experts. In fact I venture to say they are unethical.

If you have proff of overchargin surely there is a representative legal body this could be reported to - such as an internet watchdog committee ?
Thanks - and all the best.
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