• Report: #303082

Complaint Review: Kaufman Trailer

  • Submitted: Thu, January 24, 2008
  • Updated: Mon, April 23, 2012

  • Reported By:Franklinville North Carolina
Kaufman Trailer
Lexington, North Carolina U.S.A.
  • Phone: 336-790-6800
  • Web:
  • Category: Trailers

Kaufman Trailer Bought brand new $15,000 trailer and tires blow after 5000 miles Lexington North Carolina

*UPDATE EX-employee responds: Kaufman Trailers Is Known For These Issues

*Consumer Suggestion: You should give us more information. We do not have all of the facts.

*Author of original report: Not overloaded

*Consumer Comment: A $15,000 car trailer?

*Consumer Comment: A $15,000 car trailer?

*Consumer Comment: A $15,000 car trailer?

*Consumer Comment: How much weight did you try to carry?

What's this?
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

SEO Reputation Management at its best!

Bought a brand new $15,000 Kaufman Car trailer and tires blow after 5000 miles. Welds break after 100 miles and Kaufman will not stand behind their product. They said it was our fault.

They were nice when we bought it.
Do not purchase a Kaufman Trailer they are poor trailers. Spend a little more and buy a big tex trailer.

Birgit
Franklinville, North Carolina
U.S.A.

This report was posted on Ripoff Report on 01/24/2008 04:19 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kaufman-Trailer/Lexington-North-Carolina/Kaufman-Trailer-Bought-brand-new-15000-trailer-and-tires-blow-after-5000-miles-Lexington-303082. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report.

Click Here to read other Ripoff Reports on Kaufman Trailer

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
REBUTTALS & REPLIES:
0Author 7Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE EX-employee responds

Kaufman Trailers Is Known For These Issues

AUTHOR: TrailerStory - (United States of America)

Google around. It doesn't take a person long to know this is not an isolated incident. I noticed it looks like they have an FFF rating with the BBB in NC. Kaufman seems to have a history of problems. The complaints online all indicate the post-sale support is sub par. You also may want to look at why the Mini-5 went to a tri-axle vs. the two axle it started off as? There may be something there?

Did you guys know that Kaufman Trailers, Appalachian Trailers, and Trailer Baron all have the same owner?

Take a look at the below links I found through a quick search:

http://www.bbb.org/northwestern-north-carolina/business-reviews/trailers-rent-and-lease/kaufman-trailers-inc-in-lexington-nc-2001520/

http://www.complaintsboard.com/complaints/kaufman-trailers-inc-lexington-north-carolina-c447672.html
Respond to this report!
What's this?

#2 Consumer Suggestion

You should give us more information. We do not have all of the facts.

AUTHOR: Steve - (U.S.A.)

I, too have been in the business a long time.

You are leaving out some very important information.

Please tell us how many axles you have on that trailer, and how many wheels total. Also tell us the size of the tires.

I am assuming this is a tandem axle trailer with a single wheel setup, for a total of 4 wheels/tires, right?

Please let me know
Respond to this report!
What's this?

#3 Author of original report

Not overloaded

AUTHOR: Birgit - (U.S.A.)

I have been in this business for a long time and the trailer was not loaded improperly. First trip 4 small cars. 4 tires side walls bubble. Had tires inspected and they are defective. The ramp holder that was welded on broke right away when I tried to get the ramp out. The tounge was welded improperly.....
I could go on and on........
Respond to this report!
What's this?

#4 Consumer Comment

A $15,000 car trailer?

AUTHOR: Steve - (U.S.A.)

I hope you are talking about a commercial car hauler! For this money I am guessing one of the 3-4 car trailers, right? Like the one hot shots pull with a dually.

Because $15,000 for a "car trailer" is about $13,000 too much!

The other person is right. Tires blow out usually for only 2 reasons.
1. Underinflation
2. Overloading.

And, very rarely does any trailer come with good tires. They put the cheapest crap they can on them to get them out the door at the highest profit.

As far as the welds breaking, that would usually be from improper use.
Respond to this report!
What's this?

#5 Consumer Comment

A $15,000 car trailer?

AUTHOR: Steve - (U.S.A.)

I hope you are talking about a commercial car hauler! For this money I am guessing one of the 3-4 car trailers, right? Like the one hot shots pull with a dually.

Because $15,000 for a "car trailer" is about $13,000 too much!

The other person is right. Tires blow out usually for only 2 reasons.
1. Underinflation
2. Overloading.

And, very rarely does any trailer come with good tires. They put the cheapest crap they can on them to get them out the door at the highest profit.

As far as the welds breaking, that would usually be from improper use.
Respond to this report!
What's this?

#6 Consumer Comment

A $15,000 car trailer?

AUTHOR: Steve - (U.S.A.)

I hope you are talking about a commercial car hauler! For this money I am guessing one of the 3-4 car trailers, right? Like the one hot shots pull with a dually.

Because $15,000 for a "car trailer" is about $13,000 too much!

The other person is right. Tires blow out usually for only 2 reasons.
1. Underinflation
2. Overloading.

And, very rarely does any trailer come with good tires. They put the cheapest crap they can on them to get them out the door at the highest profit.

As far as the welds breaking, that would usually be from improper use.
Respond to this report!
What's this?

#7 Consumer Comment

How much weight did you try to carry?

AUTHOR: Robert - (U.S.A.)

The only reason the tires would blow out is overloaded and/or underinflated. The only reason a weld breaks is overstressed, too much weight, or a hard collision impacting it.

That said, how much weight were you attempting to carry?
Respond to this report!
What's this?
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
X