- Report: #357668
Report - Rebuttal - Arbitrate
Complaint Review: Kaufman Trailers
Kaufman Trailers702 North Silver Street Lexington, North Carolina U.S.A.
Kaufman Trailers Rip-off!, Liars, Theives. Hung me out to dry! Want-my-money with No Service, Lexington North Carolina
*Consumer Comment: The real reason Kaufman Trailers is Cheaper
*General Comment: You get what you pay for
*UPDATE EX-employee responds: I've Worked Directly With Kaufman
*Consumer Comment: Not Surprised about the complaints
*Consumer Comment: Much different experience
Have had four blow-outs with less then 3000 miles. Wiring harness melted, battery melted. All hydrolics fittings leaked. 2nd axle u-bolts broke off trailer, and made the 2nd axle hit 3rd axle. only had 3 vehicles on trailer was not overloaded. Worked on trailer five hours just to get it home. Bought five used tires. They said new tires have no warranty. They told me I should have up-graded the tires on the NEW trailer. (All tires blew out in the same place.)
I upgraded to chrome wheel, and paid the difference. The spare wheel and tire I paid for came with painted wheel instead of chrome.I called them immediatleyand told them it wasn't chrome. They told me they were back ordered. Then they never sent my chrome wheel.
Owed me a battery under warranty, told me thay shipped it. I waited two weeks- no battery. Then I called, and they told me the battery was hazardous material and they couldnt ship it by truck. They lied AGAIN. Had to buy my own battery for $120.00
Owed me chrome wheel and tire for labor working on trailer under warranty. Still have not received chrome wheel.
Kauffman Trailers, INC has not done anything to satisfy me. They will not do anything to fix these unproffesional installed parts on this brand new trailer they installed. Kaufman Trailers will not return my phone calls.
Please contact me for details.
This report was posted on Ripoff Report on 07/31/2008 02:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Kaufman-Trailers/Lexington-North-Carolina-27292/Kaufman-Trailers-Rip-off-Liars-Theives-Hung-me-out-to-dry-Want-my-money-with-No-Servi-357668. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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