- Report: #357668
Complaint Review: Kaufman Trailers
| Kaufman Trailers 702 North Silver Street
Lexington, North Carolina U.S.A. |
|
Kaufman Trailers Rip-off!, Liars, Theives. Hung me out to dry! Want-my-money with No Service, Lexington North Carolina
*Consumer Comment: The real reason Kaufman Trailers is Cheaper
*General Comment: You get what you pay for
*UPDATE EX-employee responds: I've Worked Directly With Kaufman
*Consumer Comment: Not Surprised about the complaints
*Consumer Comment: Much different experience
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Have had four blow-outs with less then 3000 miles. Wiring harness melted, battery melted. All hydrolics fittings leaked. 2nd axle u-bolts broke off trailer, and made the 2nd axle hit 3rd axle. only had 3 vehicles on trailer was not overloaded. Worked on trailer five hours just to get it home. Bought five used tires. They said new tires have no warranty. They told me I should have up-graded the tires on the NEW trailer. (All tires blew out in the same place.)
I upgraded to chrome wheel, and paid the difference. The spare wheel and tire I paid for came with painted wheel instead of chrome.I called them immediatleyand told them it wasn't chrome. They told me they were back ordered. Then they never sent my chrome wheel.
Owed me a battery under warranty, told me thay shipped it. I waited two weeks- no battery. Then I called, and they told me the battery was hazardous material and they couldnt ship it by truck. They lied AGAIN. Had to buy my own battery for $120.00
Owed me chrome wheel and tire for labor working on trailer under warranty. Still have not received chrome wheel.
Kauffman Trailers, INC has not done anything to satisfy me. They will not do anything to fix these unproffesional installed parts on this brand new trailer they installed. Kaufman Trailers will not return my phone calls.
Please contact me for details.
Gary
Henderson, Kentucky
U.S.A.
This report was posted on Ripoff Report on 07/31/2008 02:07 AM and is a permanent record located here: http://www.ripoffreport.com/r/Kaufman-Trailers/Lexington-North-Carolina-27292/Kaufman-Trailers-Rip-off-Liars-Theives-Hung-me-out-to-dry-Want-my-money-with-No-Servi-357668. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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Search Tips#1 Consumer Comment
The real reason Kaufman Trailers is Cheaper
AUTHOR: KTITRAILERS - (United States of America)
SUBMITTED: Thursday, September 27, 2012
As a owner of several Kaufman Trailers, I can personally attest that their trailers are built just as well as any trailers in the industry. Yes their tires may be imported, but if you look on their website they do offer USA made tires as an upgrade. As a consumer it all depends on how you are going to be using the trailer. Get all the facts before saying Kaufman trailers are built cheap. They are built just as well as any other trailer in the industry, they are just doing the public a favor and selling them direct.
Very Satisfied Customer
#2 General Comment
You get what you pay for
AUTHOR: Trailerman - (United States of America)
SUBMITTED: Friday, August 03, 2012
The bottom line is, Buy the best you can afford and dont blame someone else when cheap crap breaks.
#3 UPDATE EX-employee responds
I've Worked Directly With Kaufman
AUTHOR: TrailerStory - (United States of America)
SUBMITTED: Saturday, April 21, 2012
#4 Consumer Comment
Not Surprised about the complaints
AUTHOR: Trucker - (United States of America)
SUBMITTED: Thursday, February 02, 2012
#5 Consumer Comment
Much different experience
AUTHOR: anonymous - (United States of America)
SUBMITTED: Tuesday, July 20, 2010
I could not have been treated better by these folks and the quality of the single car trailer I bought was much better than trailers costing $1000 more. My sales person went over every detail of the trailer with me, asked if I had anything I didn't like. All paperwork was ready when I got there. People who have seen the trailer cannot believe the quality or the price. The attitude of everyone working there was absolutely exceptional, truly a well run and caring small business.

