I have a hot tube in my sun room that is approximately 6 years old. It had a slight leak in the plumbing around the pump which was miner but it started to set off the ground fault breaker. I normally service a lot of things myself but I had back surgery about 6 months prior and I did not feel like crawling around in the access hole in case i strained the muscle. I dropped in to Kawartha home and property and made an apointment for a technition to assess the problem.
The next day my wife called me at work and said the repairman was there and that the hot tube was not repairable and we needed a new one and he just happened to have one like ours on the floor for $5000. I had her put him on the phone and he told me that when the breaker will not reset he is not allowed to work on them so therefor it was a new tub I needed. I have been in business a long time myself and I could not believe they would send out a repair man when they already knew the breaker would not reset before they came out and basically charge 85 dollars to come out and make a sales pitch.
I got in my car and drove straight home to actually meet this bonehead before he left. I got there just in time and crawled into the access hole and unplugged the circulation pump and viola- the breaker woud now reset,the circulation pump was the problem. I showed this to the genius repairman and he crawled in the access hole with a flashlight and said that I still needed a new tub because the leak came from the pipes buried in the side of the tub and they were not accessable.
I grabbed the flashlight back from him and crawled back in and you could see that the shaft seal on the circulation pump had leaked causing the short in the pump to trip the breaker. I sent this genius away and had the pump removed from the hot tub in about 5 minutes and dropped it off at a pump repair business and paid $130 to have in dissassembled, cleaned up and a new shaft seal installed and now it works like new again. I mentioned this experience to some of my friends who are also in business in this town and from what I am told this guy is being sued constantly by customers and with his reputation it is amazing that he is still in business.