- Report: #484283
Report - Rebuttal - Arbitrate
Complaint Review: Kayla DiNardo
Kayla DiNardo7711 O'Connor Drive Round Rock, Texas United States of America
Kayla DiNardo - The Scrapbook Place RIPPED OFF BY KAYLA DiNARDO Round Rock Texas
*REBUTTAL Owner of company: Owner's Apology and Offer to Resolve Complaint
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Kayla DiNardo and The Scrapbook Place were an online store selling scrapbooking supplies. I placed an order on 2/9/07 and she charged my card. My order never came and she continually said everything was backordered.
I contacted her at least every two weeks until I finally suggested I choose other items that were actually in stock. She agreed to this. As soon as I placed the new order, some items were sent to me from my first order. She carged my card again for the newer items, and again, backordered, backordered, backordered. I contacted her up until 8/24/07 and then she no longer accepted my emails or phone calls.
I have never received any of my second order which she charged me $75.46.
I filed a Better Business Bureau with the Texas area, and also tried to file a report with the State of Texas Consummer Fraud Department. She wouldn't repsond to the BBB. I never heard back from the State of Texas.
I know I am 2 years late in posting this, but I hope it helps someone beware of sites such as hers.
This report was posted on Ripoff Report on 08/23/2009 02:11 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kayla-DiNardo/Round-Rock-Texas-78681/Kayla-DiNardo-The-Scrapbook-Place-RIPPED-OFF-BY-KAYLA-DiNARDO-Round-Rock-Texas-484283. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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