- Report: #968511
Report - Rebuttal - Arbitrate
Complaint Review: Keen Psychics
Keen Psychicsorlando, Florida United States of America
Keen Psychics Not providing the corporate number, False predictions per Psychics orlando, Florida
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On November 11,2012 I tried calling the Keen customer service and I asked for a credit back to my account, when the service rep named, "Evett" told me that its been seven days, and I wasen't intitled to an refund. When in fact, I've called before and always received a refund when I wasen't satisfied with a reading . I felt like both service reps Josh, and Evett where rude. Evett was vey condescending towards myself as I was trying to explain my issuse with her. She wasen't at all professional nor trying to help.
She also told me that she was not going to give me the corporate number when I asked for it. I also asked to speak to someone else, and she said, "there is no one else to speak to". I called back and got a gentlemen by the name, Josh. Josh told me that he couldn't give me the number to corporate as well. Well now all I want is a full refund from all of the psychics that I called, and be finished with keen.
The psychics are all scams and nothing came to pass in my life. I feel as though they got my money, and yet, I call hoping for a different response. Thanks.
This report was posted on Ripoff Report on 11/13/2012 10:22 AM and is a permanent record located here: http://www.ripoffreport.com/r/Keen-Psychics/orlando-Florida-32811/Keen-Psychics-Not-providing-the-corporate-number-False-predictions-per-Psychics-orlando-968511. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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