• Report: #1041138

Complaint Review: Keith Spicer UK

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  • Submitted: Sat, April 06, 2013
  • Updated: Mon, April 08, 2013

  • Reported By: L.Carter — New Jersey
Keith Spicer UK
New Jersey, New Jersey United States of America

Keith Spicer UK Dorset Old England Tea is Cheap Product New Jersey, New Jersey

*UPDATE Employee: Keith Spicer Excellent Quality

*UPDATE Employee: Keith Spicer Excellent Quality

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Don't buy Dorset Old England Tea

Spicer shame on you. Stop cheating people. Otherwise you will be in big problem one day. I found small stones in your tea product. Its better you shut down your company instead of selling the adulterated products. You people are so selfish. For money you are playing with the life of people.

Hey! everyone please do not buy the Keith's Tea Product at any cost. They are selling the worst Tea products. 

This report was posted on Ripoff Report on 04/06/2013 12:32 AM and is a permanent record located here: http://www.ripoffreport.com/r/Keith-Spicer-UK/New-Jersey-New-Jersey-48567/Keith-Spicer-UK-Dorset-Old-England-Tea-is-Cheap-Product-New-Jersey-New-Jersey-1041138. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 2Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Keith Spicer Excellent Quality

AUTHOR: KeithSpicerCustomerService - ()

Firstly we are very sorry to hear that you are unhappy, at Keith Spicer we do take all complaints very
seriously. We have not received any complaints directly into our business of this nature.

In order to ensure that we supply products which match our customers high expectations we have a wide range of quality control measures in place. The systems we have allow us to trace any specific complaint back and review using the batch code printed with the Best Before Date. We also regularly test for pesticides in our teas to ensure that they comply with worldwide regulations.

We would be happy to discuss any specific complaints that you have. We would especially be interested following these complaints with you based in your web posted statement.

Please contact us directly and if available quote the batch code of the products you have experienced problems with, if you can provide information on where the products were purchased this would help us greatly to investigate your complaints fully.

Customer service department
customerservice@keith-spicer.co.uk
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#2 UPDATE Employee

Keith Spicer Excellent Quality

AUTHOR: KeithSpicerCustomerService - ()

Firstly we are very sorry to hear that you are unhappy, at Keith Spicer we do take all complaints very seriously. We have not received any complaints directly into our business of this nature.

In order to ensure that we supply products which match our customers high expectations we have a wide range of quality control measures in place. The systems we have allow us to trace any specific complaint back and review using the batch code printed with the Best Before Date. We also regularly test for pesticides in our teas to ensure that they comply with worldwide regulations.

We would be happy to discuss any specific complaints that you have. We would especially be interested following these complaints with you based in your web posted statement.

Please contact us directly and if available quote the batch code of the products you have experienced problems with, if you can provide information on where the products were purchased this would help us greatly to investigate your complaints fully.

Customer service department
customerservice@keith-spicer.co.uk
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