- Report: #105887
Report - Rebuttal - Arbitrate
Complaint Review: Kelly Clark Automotive Specialist
Kelly Clark Automotive Specialist3530 E Broadway Mesa, Arizona U.S.A.
Kelly Clark Automotive Specialist ripoff on a young working single mother Mesa Arizona
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Next two weeks its out again blowing warm. I bring it back this time its around $700 to fix it. Needs a new condensor and a few leaks fixed. I am a single mom and so I had to borrow the money to get my a/c fixed because summer is coming.
Couple weeks later I return to have them put check the dye. Looks good they say.
Few weeks later the a/c is squealing when I turn it on. I bring it back, they tighten a belt. Works fine for 4 days then begins to squeal again! And when it squeals, the air doesnt blow cold.
It continues on and off for another two months. I dont bring it in again for the squealing because when I called about it, they recomend I bring it to someone else for a belt change.
*so now it has been 4 months and over $700 dollars later.....
Now the air doesnt blow cold at all!!!! Oh but good news, it doesnt squeak. So I bring it in today, with my toddler. Spent 2 hrs in there. A new guy is there now and I was told they are under NEW Management. He tells me that it is a number of things, one being a leak. (what? you fixed all leaks!) And this time the bill is more than the first! Its now $899.23. I told him I cant afford that and was going to leave but he wouldnt give me my keys back! He said I owe them $40 to look at the car! I wasnt told this and since the air has never been fixed..when I came in before they didnt charge me it.
My car as at E by the way... So I'm trying to fight back tears at this point. I told the guy he never told me they are charging me to look at it (no signs either) and that I dont have any many. Look at my tank!
I asked him about the warranty on the a/c because before I had the work done 4 months earlier, the man assured me they have a warranty. And what they say is wrong, is whats wrong. Now suddenly $900 worth of things just break 3 months later!
He finally gave me my keys but refused to give me a list of things wrong with the a/c so I can take with me. When I asked for the price again for the estimate, he suddenly couldnt find the sheet...
I am now going to wait the summer out with no a/c until it cools and sell my car. I dont have anymore money to put into it thru this company and wouldnt recomend my family to go there. I have spent too much at this shop down the drain....
This report was posted on Ripoff Report on 08/28/2004 02:58 PM and is a permanent record located here: http://www.ripoffreport.com/r/Kelly-Clark-Automotive-Specialist/Mesa-Arizona-85204/Kelly-Clark-Automotive-Specialist-ripoff-on-a-young-working-single-mother-Mesa-Arizona-105887. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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