I recently purchased a few phones from this woman at this store. When you go in there, they seem nice until they take your money, try to make you lie for them and then turn on you very quickly. She lied to us, saying that the phone rebates would be applied to our bill, not true at all. There is a mail in rebate that needs to be processed through Sprint.
She also wanted us to lie and say that we worked for Hewlitt Packard to get a 25% corporate discount. (Of course, we didnt do it). She lies, says that she is the customer (uses their personal information) and calls Sprint placing demands and lying about different issues to work to her benefit. Then, when you have a problem, watch out. They got quite nasty, using foul language and screaming at me when we figured out that we were on the wrong plans, that the rebates would not be coming and that our phones did not work. She yells to go to the corporate store when there is a phone issue.
So, once she gets your money, she is done with you. it took hours of phone calls and confrontations with Sprint to fix the mess that she made. I ended up losing about $300.00 in this whole mess and got what we suspect to be used phones that were sold to us under the pretense that they were new. When you walk in there, you can see her mess of a desk and there she is sitting in the middle of it, yelling at Sprint that she is someone who she really isnt and her staff calling and scamming people right out there in the open.
At the point that I realized that this was going on is when I went to pick up my "new" phones and had already paid. She refused a refund, that is the only reason that I took the phones. They threatened to make charges on my credit card and I had to cancel my card and put a passcode on my account in order to make them not have access to my information. I am so disappointed and irritated. They are horrible to deal with!!!